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Home Reviews


TUIN Reviews and Feedback

Additional Customer Detailed / Picture reviews as well as Independent reviews can be seen here: Tuin Detailed Reviews

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Mrs. Dorothy Mackay :  Peter Log Cabin 3x3m 34mm logs:
Dec 7, 2023
Great product, great service!!!
Dec 7, 2023
Building looks great and sits well in the garden.
Mr. Oliver Radford :  Storm Kit for Log Cabins:
Dec 6, 2023
Easy to fit, hopefully not necessary but thought. Better to be safe than sorry.
Dec 6, 2023
Absolutely superb engineering, excellent quality logs, all arrived well packed. Very helpful customer service and the whole build went together easily. I was most impressed by the mm perfect construction which gave me a simple job to put together.
Mr. Margaret Reynolds :  Daniel Corner Log Cabin 2.6x2.6m:
Dec 5, 2023
Lovely good quality cabin. Looks really good in corner of garden
Mr. T Chopin :  Jos Corner Log Cabin 2.5x2.5m:
Dec 5, 2023
Great customer service, quality product and excellent delivery
Ian Peters :  Kris Pent Log Cabin 2.9x2m:
Dec 4, 2023
Great value for money easy to erect love the finished product. thank you
Maggie Reynolds :  Daniel Corner Log Cabin 2.6x2.6m:
Dec 4, 2023
Good quality, good looking, a little difficult in some parts to assemble but our handyman has made a good job of it
Mr. Geoffrey Cake :  Idonea Log Cabin 3.20 x 2.60m:
Dec 3, 2023
Would recommend this product to any one, fantastic quality,easy to build, fitted together perfectly, one very happy customer.
Mr. Phillip Marks :  Shepherd Hut - Patricia Deluxe:
Dec 3, 2023
Just unpacked the shepherd hut looking good delivery on time not yet counted the parts
It seems well built delivery smooth
Mr. shaun day :  Log Cabin Air Vent:
Dec 2, 2023
Bought these - recommended for airing if the cabin is going to be shut up for long periods of time.
Easy to fit but don't think I really needed them as I am spending more time in the cabin than the house
Dec 2, 2023
Excellent customer service, excellent product. Only gripe is instructions not very clear.
Dec 1, 2023
Really lovely product. Very pleased
Mr. RODNEY ADAMS :  Embalan Timber Paint:
Dec 1, 2023
Very good paint, went on thick and I have high confidence that it will give a long term protection, would buy again.
Nov 30, 2023
Excellent product and great company to do business with. The company is very DIY friendly. I assembled the Yorick myself and to be honest I'm no DIY expert. If you can put up a shelf level then I think you have what is needed to assemble you own Yorick. I did get someone to lay the concrete base as I'm an old git and did not fancy that job. Also I got electrics done professionally. Yorick has been up 2 or 3 years now, gets used regularly, has no issues to report and looks great. If you do the odd DIY job at home you will be able to assemble one of Tuin kits just take a little time and study the instructions and videos on YouTube. Only thing I would consider maybe doing differently is think about having the timbers dipped by Tuin before delivery. Each timber should be coated in a wood preserve before assembly and I did that by hand that was a long and tedious job, but worth it.
Nov 30, 2023
We took delivery of our log cabin on 18th Sept. Delivery driver was brilliant and placed the pallet perfectly on the drive.
Amazing quality and slots together with ease, so happy with the final result and would definitely recommend using Tuin.
Flawless communication with customer services, payment & delivery.
Looking forward to getting plenty of use out of it all year round.
Very happy customers, thank you! :)
Dr. Keith Ray :  Curved Garden Arch 180cm:
Nov 29, 2023
Excellent product, beautifully made and easy to assemble. Looks great!
Nov 29, 2023
Although there was a delay in the delivery this was soon sorted by Tuin and helped me to arrange the construction of the log cabin.
In chosing the 28mm 300+300 this was found to be veryeasy to construct taking two people two days to construct to make water proof. I made the georgion window pannels removeable on hinges for easy window cleaning. Now painted up in two blue,s and white window bars it looks very professional and aam pleased with this procuct.
Ms. Lorraine Nelhams :  Adjustable Post Ground Anchor:
Nov 28, 2023
Excellent product and exactly what was required for the job, would use them again.
Mr. John Midgley :  Alex Log Cabin 3.5m x 4.5m:
Nov 28, 2023
Still bot erected the log cabin - waiting for some sunshine! - but very impressed by the choice available from Tuin, the value for money and the support and advice from their friendly staff when you call.An unbelievably efficient delivery process where the cabin was delivered down a narrow access to the rear of a row of cottages with ease and with good humour!
Nov 27, 2023
great product will recommend tuin to my friends instructions lack detail
Mr. Mike Brockington :  Timber Frame Base Pads:
Nov 27, 2023
made the whole job so much easier!
Nov 26, 2023
Can't praise this company enough .easy ordering perfect delivery and the build quality is spot on .easy to erect the joints just slide together with ease a very professional company .thanks very much.
Mr. david bullin :  Embalan Timber Paint:
Nov 26, 2023
Haen't used it yet, but delivery was spot on
Mrs. Shelley Munn :  Post Holder Screw Down:
Nov 25, 2023
Fits our gazebo perfectly and bolts in to the ground with ease. Bought it with the 3m x 3m gazebo.
Nov 25, 2023
Great summer house and fantastic delivery service. Instructions for construction aren't the best but any competent DIYer should have no issues. Great product looks fantastic
Grace Carter :  Sten Log Cabin 2.95x2m:
Nov 24, 2023
Good delivery, easy to assemble, looks great, quality seems really good.
Instructions could be slightly clearer for the floor and roof.
Nov 24, 2023
The quality of the timber is very good, assembly being straight forward, delivery on schedule. Quality product which I would happily recommend
Mr. Scott Byrne :  Daniel Corner Log Cabin 2.6x2.6m:
Nov 23, 2023
Very sturdy summer house and very easy to erect, great value for money and delivery was quick and easy. Comms from the company was great as was from the courier company right up until delivery. All in all a great product at a great price with a very professional service.
DAVID PETTIS :  Impregnation Fluid:
Nov 23, 2023
After ordering our log cabin I thought it a good idea to seal it so a phone call later to a very helpful lady we had the correct amount on its way .good stuff!!!
Nov 22, 2023
Extremely pleased with the Emma Corner log cabin I ordered. The service from Tuin was outstanding. The cabin arrived on time as stated and everything went very smoothly. I am most impressed with the quality of the product and look forward to using the cabin for many years to come.
Mr. Janis Macfarlane :  Daisy Log Cabin 3.5m x 2.5m - 40mm Logs:
Nov 22, 2023
After sitting packaged up for several weeks, finally got the ground ready and the great build happened! With the help of 3 friends, one with building experience, it was up in a day. Very impressed with the machining of the kit, fitted together tightly, lots of spares supplied just in case. Very happy looking at it every day!
Mr. andrew m murphy :  Mega Modern Log Cabin 5.75 x 3m:
Nov 21, 2023
This is second cabin bought from TUIN and was very impressed with the quality, the cabin was quite easy to erect but the instructions were not the best, I would strongly suggest anyone buying this cabin also gets the storm kit as the roof can quite easily blow off in a moderate wind as the boards interlock very loosly. Overall quite happy.
Nov 21, 2023
I bought a hexagonal finial and brass ball to replace the original wooden finial and was really pleased with the quality of the product and how it enhanced the appearance of my summerhouse. Customer
Services were excellent as I originally ordered a hexagonal finial by mistake. Would highly recommend.
Mr. Paul Coombes :  Wooden Pergola 3x3m:
Nov 20, 2023
well made quality product, good value, only negative was the size of the screws, worth getting bigger screws as the product is that good and is built to last
Nov 20, 2023
brilliantly machined fitted together perfectly. Staff extremely helpful.
Nov 19, 2023
Very happy with the log cabin and the service from Tuin. It looks great.
Nov 19, 2023
great product instructions lack detail
Michael Baker :  Impregnation Fluid:
Nov 18, 2023
Easy to apply, covered the entire interior of my 5 x 3.2 Rome cabin with one pot.
Nov 18, 2023
Had this in my British garden for 6 years and it’s rock solid and as good as new. Moving house soon and back on this website to buy another one.
Nov 17, 2023
An easy ordering process with good and helpful communication, not had a chance to build it yet though.
Nov 17, 2023
The cabin is going up as I speak, it was going to be a SHED but no more far to good for that!! It will now be known as our summer chalet.
John Heard who is erecting it is very efficient and obliging the quality of the product, outstanding well designed and engineered. Overall very a good purchase and outstanding value.
Katie mills :  Impregnation Fluid:
Nov 16, 2023
The product was easy to apply and gave good coverage . As usual the customer advice team we're very helpful in advising us what product we needed to purchase .
Mr. kenneth gormley :  Daisy Log Cabin 3.5m x 2.5m - 40mm Logs:
Nov 16, 2023
i am very very pleased with my cabin,the delivery driver was a credit to his profession placed the goods just were i needed them excellent service.the service from tuin was first class nothing was of any trouble to them brilliant the cabin went up like a dream unpacked and put up in the day with rain too.the cabin quality and look is absolutely fantastic well worth the money and thakyou all at tuin .
J Grimmer :  Derby Log Cabin 4.4 x 4.4m:
Nov 15, 2023
Excellent product at a great price
Mr. Bernard Grady :  Julia Log Cabin 3 x 5m:
Nov 15, 2023
We are really pleased with our new cabin. Our builder installed it as part of a extension project and was so impressed with the quality of the product he is now looking at buying one himself.
Mr. Luke Atkins :  Peter Log Cabin 3x3m 34mm logs:
Nov 14, 2023
Cabin very good quality
Very happy with the purchase would use again
Nov 14, 2023
well what can i say first of all a big thank you to all your support team i had to phone them a couple of times and they were very polite and very professional in answering my queries.The delivery went very and driver was very helpful,once unpacked and sorted it took 2 hours to put up diagrams were very easy to follow,very well made and excellent value for the money
Nov 13, 2023
Pleased with my cabin, not finished yet due to family commitments. Delivery was great and very quick, almost to to the door. As l think you mentioned on the website instructions are not the best, watching the online e video fills in the detail required and makes this bs more understandable. So far so good, thank you Think.
Mrs. Lynne Pavelin :  Uddel Modern Log Cabin 3.8x2.6m:
Nov 13, 2023
Very pleased with our new cabin. Excellent Service - Communication was very good, delivery on time. Materials are good quality. Two people needed to erect, took two days to complete. Would definitely recommend this company.
Wayne Musker :  Grande Open Gazebo 2.9x4.9m:
Nov 12, 2023
Excellent and great quality wooden gazeebo that really looks smart in my garden!! Thanks
Nov 12, 2023
Having searched the internet high and low we settled on the Tuin summertime log cabin.
What can i say, Fantastic value, Amazing quality.
the build was faultless. mainly down to the time spend preparing the base.
Follow the advice and build a good level base and the build will be no harder than a lego model.
overall the cabin took two days to build.
i would highly recomend.
the whole process from order to completion was a dream.
Mr. Daniel Cosgrove :  Embalan Timber Paint:
Nov 11, 2023
Another good product
Nov 11, 2023
Bought the cabin after looking at several web sites. The package was very large as expected but was well done. Put up in one day with the help of my wife. The next day saw the shingle and floor go in. Very easy in erect and very happy with the overall product.
Nov 10, 2023
Certainly was the finishing off of our gazebo
Mr. Andrew Grubb :  Karen Log Cabin 5 x 3.2m:
Nov 10, 2023
Fantastic product and service.
Very happy with my cabin.
Would highly recommend.
Nov 9, 2023
Great addition to my existing log cabin
Nov 9, 2023
Delivery was excellent and on time.
Everything was well labelled making it easy to build up the walls.
Flooring, painting and roofing took me days but it has been a great experience and I only wish I could start again with all the knowledge I have gained.
Mr. Mark Wheatman :  Dagmar Corner Log Cabin 3.5x3.5m:
Nov 8, 2023
This was a quality product reasonably priced. Easy to erect , highly recommended
Nov 8, 2023
I was really happy with the corner shed. Myself and my girlfriend put it up over 2 days, although the floor and shingles took longer. I had a couple of issues/questions during the build and used the out of hours service which was brilliant and solved everything quickly. I will definitely use again and have already recommended to a couple of friends
Mr. Daniel Cosgrove :  Impregnation Fluid:
Nov 7, 2023
Good product.
Nov 7, 2023
Great cabin, easy to build an looks great.
Mr. David Jones :  Bjorn Log Cabin 3x2.6m:
Nov 6, 2023
Great log cabin and very good customer service and delivery. Would use again.
Mr. Mark Duncan :  Juha Log Cabin 4.0x3.0m Green:
Nov 6, 2023
Took me a while to decide on the one I wanted – there is a huge choice! I took the plunge and ordered the Juha log cabin. Kept well informed by email and delivery couldn't have been smoother. On time, well packed and delivered right beside the house by an expert and friendly driver. The log cabin is just as described on the website and, being only used to garden sheds, incredibly substantial and great quality. Thank you!
j kelly :  Metal Gate Frame:
Nov 5, 2023
An excellent bit of kit; made constructing a gate an absolute breeze. 10/10
Nov 5, 2023
Perfect product for the job and exactly what I was after! I used them as a foundation layer for a log cabin which was erected on a level concrete base with no fall and therefore less than ideal drainage. "Pressure treated" or not, why would you let your timber bearers sit in a puddle when you could raise them up on these composite beams? Well worth the extra expense! I painted the first layer of timber with bitumen paint too, for insurance!
Peter Hart :  Felt Shingle Glue 310ml:
Nov 4, 2023
Excellent product, if not a bit messy
Nov 4, 2023
Bought from Tuin after doing a lot of research, happy to say that not only do they produce a good quality product, they have a very genuine human approach to us, the customer.
The delivery man, Martin was really nice and was not phased by a tricky delivery.
Still in the process of putting it together, so far so good. Would be good to have all the instruction video's and information together as you have to root around to find all of them.
Good Cabin, great company, communications and not forgetting the awesome people. Keep Smiling.
Mrs Maria Chuter :  Impregnation Fluid:
Nov 3, 2023
Very easy to apply but can l ask how many coats need to be applied?
Nov 3, 2023
Very pleased with this trellis,good quality sturdy and a very nice curved design. The wood is a neural colour (pressure treated) so could be stained or painted I will leave it to weather down. The customer service and delivery from Tuin were efficient and prompt.
Nov 2, 2023
Log cabin arrived yesterday and so did this review so how can I review it while it is still in its pack sitting on my drive?
The pack was well wrapped against the weather and was delivered as stated and driver was helpful and phoned to give one hours notice. Full marks for delivery.
Mr. leo bugden :  Dora Log Cabin 5x3m:
Nov 2, 2023
Hey, shed building advice: don't order a shed before you've built the foundations and/or have carefully planned the building time first - especially if your wife has specifically instructed you not to 'order the shed until you've done the foundations and got the patio laid first.' Well, of course I thought I knew best, but now we have had a 16ft shed in our kitchen/dining room for over a week, and will still have it there when we return from holiday. AND, I will still have to order the patio slabs, and lay said patio, before I even contemplate putting the shed together, roping in my father-in-law and relying on my wife to take the kids out while we crack on with the project that actually takes longer than people like myself give it consideration for.
That said, the shed looks wonderful (lying down on its side). The delivery driver was, as I am told, amazing at positioning it on my driveway. My dealings with Tuin have been very pleasing, and, given the amount of research I have done on sheds and log cabins, I can honestly say that they were the most personal and passionate company that I found online. My only quip would be that the delivery driver didn't call an hour beforehand like I thought they would, and, as a consequence parked my shed on the wrong side of my driveway, causing me - and my neighbours - to have to climb over it or take the long way round it in order to access our homes. I will update this post with a pic of myself enjoying a tizer and cherryade if I can get it constructed 'outside' before the summer ends!
Nov 1, 2023
Delivered on time and no bits missing. Customer service was fabulous on the first call (spoke to a lovely friendly lady) but second person functional but no so knowledgable. Very easy to put together, took a long sunny afternoon day of 3 people drinking cava, Instructions however where poor and there a few bits that took us a lot longer than necessary as it wasn't clear what piece went where (and not due to Cava having consumed!). Only had it a month so be interesting to see how it weathers (used Sandolin treatment). Price very competitive too. Overall very pleased and no regrets buying from Tuin but it would be such an easy change to include much better instructions.
Nov 1, 2023
Ordered no problem, delivered no problem.
This is a 2/3 person job.
We decided to pretreat the wood before assembly and this was the only problem as it took nearly two solid days of work to treat.
Instructions supplied are in pictures and easy to follow, whent together with a hammer and sacrificial taping block real easy.
Good quality and value for money.
Oct 31, 2023
I built my Rick cabin in summer 2021 and gave it 3 coats externally of concrete grey Carefree. I was very happy with how it went on and the overall appearance. Now, 2 years later, the coating is showing considerable signs of wear and tear. The pictures show how it has cracked and flaked. This is the west facing wall and the other walls are still good, and the inside is untreated, but it is interesting that the standard blue house paint I put on the window frames has no similar cracking. I still have a can of Carefree, so I will recoat this wall, but it seems that we should expect a regular re-painting to keep the appearance and protection. Disappointing, given the hype for this product.
Tuin reply: Hi Greg, Thank you for the Feedback

We don't typically see this happening. When stirred well before use and you get 3 - 4 layers applied it tends to be a very reliable product. Please do get in touch by email so we can work something out.
Oct 31, 2023
After some consideration regarding types of cabins, wall thicknesses, available online instructions and availability we chose the Tuin Daisy cabin. It arrived promptly as requested, delivered by forklift to the drive. A quick check over revealed everything was included as shown on the order. Building the cabin was very straightforward as the (online) instructions for the base size were very specific.
Mr. Stuart Nagle :  Felt Shingle Glue 310ml:
Oct 30, 2023
The felt shingle glue was good quality…and has worked well, but two things… 1) two tubes were not enough, and 2) every time I used it, and then ‘clicked’ my applicator gun to take the pressure of the tube, it continued to run out of the end, and so a fair bit got wasted… I did manage to scoop a bit of this up with some wood and plaster it onto the shingles, but it was messy, and I had to constantly try to catch spills on an off-cut of shingle, and due to this leakage it contaminated the shingles a bit on the surface, which was annoying…
I live in an area quite close to the coast, and it can be windy…to I wanted to ensure that the shingles would not lift in windy conditions… Due to this I ended up using the glue supplied quite quickly, and having to buy and use more to my satisfaction…no shingles have lifted or water penetrated the roof as yet, even though we’ve had some windy and stormy conditions over the last couple of weeks, so I’m pleased I went a bit further with gluing the shingles.
It might be an idea if Tuin could offer to supply addition tubes of glue with the kits, at cost, so customers have the option of obtaining the glue in one go… I used both tubes supplied by Tuin and an additional 8 tubes of a similar bitumen roofing sealant to do a job that satisfied me was going to stand up to the weather here on the coast…
Like I say, no problems so far with the Tuin or other glue, but the run-out from the Tuin tubes was annoying… The tubes I bought leaked too, but not as near as much as those supplied in the kit…
Oct 29, 2023
Excellent final product.
Instructions could be better
Waited in for one day and cabin not delivered and no message on the day-suggest they have a penalty system for the delivery company
Oct 29, 2023
I have had recent experience with building a log cabin from another supplier as Tuin didn't do one the size I wanted. After building my Tuin Barbara gazebo, it became very apparent how good Tuins product is.
Delivery was on the first day in the time slot advised on purchase. The delivery fella arrived when he should have and was happy to ensure he placed the package where we wanted it.
The forklift delivery was a great bit of kit!
The total package was plastic wrapped so it could be left outside incase of wet weather. On unpacking it, all the timbers were straight and more importantly very dry...just like the planed timber you purchase from DIY shops, our previous purchase from another certainly wasn't.
We put it together reasonably easily, the timbers did fit together relatively easily. The instructions are a bit generic and relied mostly on the technical drawings and parts list for assembly.
The only confusing bit was the side support for the purlins as they shared the same part code as the non slotted wall planks but it wasn't too difficult to understand.
The support on Tuins web page are worth watching and the supplied "knocking blocks" for walloping the timbers together were appreciated.
The roofing material....WOW, getting an EPDM roofing instead of cheapo roofing felt was great and what brilliant material it is to work with. Most suppliers would charge a load more for this roofing material but it was the standard option and should be good for 25 years plus.
I wrapped the roofing sheet over the top of the fascia and used some stud partition timber to frame it after cutting the mitre corners. It all looked pretty good on completion.
We took the plastic bearer option as most wood rots from the base upwards so worth doing and budget in a decent wood preservative. Oil based is probably best.
We have also purchased blinds fitted inside the fascias for those really sunny days.
A great purchase and a very solid construction, standing on the roof is no problem, even on to the unsupported corner over the entrance and I am 12.5 stone.
You can tell...we really were happy with total purchase and product. Thank you.
Mr. Stuart Nagle :  Rick Log Cabin 3.0 x 5.95m:
Oct 28, 2023
Firstly, great service from Turin, and great delivery of my cabin too… Generally a good experience, not having erected a cabin like this before. If I have one issue, it was the roof purlins, and joining them together. I found the dowels a little on the large size, so it was impossible to join the two parts of each without first shaving these down a little, and totally impossible if you tried to join them insitu in position in the top of the structure…the only way was to do so before placing them. Also, I noted that it was easy to mix-up the smallest log parts that assemble the centre roof section to the walls…they were not marked with part numbers, and so it was some time of trial and error to get them the right way around, as there were no clear indications in drawings or pictures! Perhaps Tuin could correct this issue.
Also, I spent some time using Tuins recommendations on marking out the roof for the shingles, ensuring that chalk lines were made and also a gauge-rod to ensure the shingles were properly positioned and spaced. It can as a bit of a shock therefore to discover that I was having to use off-cuts on the final section of the roof centre line…!! The only thing I can assume is you need to work out also, to leave the absolute minimum overhang at each end of the roof… lastly, I found the window catches to be poor quality, and replaced these with decent quality window locks. Other things I found included the need to ensure you use sealants to seal up the ends and sides where the timber logs join, as this is a prime route for water ingress when it rains…!! Personally, if I was to do this again, I would like to use a sealant where the first logs go on the base, and in all joins on all the layers of logs as they are erected, and perhaps even a final ‘corking’ applied to the joints externally after painting with your choice of protection…and around the windows/doors too… overall, for the price, I am pleased with the cabin, but it certainly requires some pre-thought and work to get right…
Mr. Stuart Nagle :  Insulation Kits For Log Cabins:
Oct 28, 2023
There was quite a lot of timber in the insulation kit…as it was designed to be laid under the floor, so a complete floor or tongue and groove timber was provided, together with some small 45mm x 45mm x 3.0m (approx) floor support joists… the aim being to lay this over a sheet floor laid to your cabin base structure one presumes… The roof insulation surprised me, as it was intended to be laid over the roof timbers, and then the shingles nailed to the roof structure through the insulation panels, using longer nails…!! Not something I agreed with or thought particularly practicable…so I didn’t do it that way…
On my last workshop, which I built myself, in had no insulation in the floor, so didn’t see the need for any here either. So I have applied the insulation intended for the floor to the internal roof structure, sealing it with foil tape at joints, and gun applied expanding foam along joints first and trimming up, and a grip adhesive on the underside of the roofing timbers.
In addition, I have used the remaining insulation to start insulating the internal walls (I sealed the wall joints first) and used the floor joists (attached to the walls), to put a skin of 9mm plywood over the insulation, which is now the internal wall finish… I shall be attached electrical conduit and cables etc, lighting in due course, and building in some benches too. I thought the insulation kit was reasonably good values for money, but thought the idea of affixing the insulation to the roof and then nailing the shingles over that was a poor solution…I’m sure Tuin can come up with a better idea for internally insulating the roof (and walls), and floor in a better way. However, overall I was pleased with the insulation pack materials and timber…
Malcolm Andrew Harvey :  Ingrid Corner Log Cabin 3x3m:
Oct 27, 2023
Delivery was as promised, the delivery driver Wayne could not have been more helpful positioning the packed cabin. The corner log cabin was very securely packed for safety and protection. However it has not yet been unpacked due to trades contractors letting us down with the slab construction, therefor the cabin is in our garage for storage until such time for construction. The information and help from Tuin has been perfect.
Mr. Elizabeth Bryant :  Felt Shingle Glue 310ml:
Oct 27, 2023
Quality product, does what it says.
Oct 26, 2023
Excellent quality product neatly packaged and delivered efficiently.
Oct 26, 2023
easy to put together very happy with the shepherd hut
Mr. Steven Letcher :  Log Cabin Air Vent:
Oct 25, 2023
Nice addition for our cabin. Quick and easy ordering and delivery
Stuart Currie :  IKO Felt Roof Shingles:
Oct 25, 2023
Excellent value and first class after sales service.
Mr. Drew Stark :  Sten Log Cabin 2.95x2m:
Oct 24, 2023
I was delighted with the quality of my cabin. I got a hand from my friend and had it built in six and a half hours. Would recommend using Tuin
Oct 24, 2023
I recently ordered a Rorik Log Cabin from Tuin and decided to commission its erection by Kevin Binfield, a highly recommended craftsman.
I am highly delighted with the quality of the cabin and the finished product. Delivery was on time, and I am very pleased too with the extremely high standard of service from Tuin staff throughout the process. I would highly recommend Tuin and the Rorik cabin to anyone. Thank you very much Tuin.
Yours sincerely Clive Matthews
Mr. Stephen Massie :  Grande Open Gazebo 2.9x4.9m:
Oct 23, 2023
I have not started the build yet as I am just preparing the base. The quality of the product looks very good and was delivered on time, as promised. The after sales service has also been very supportive.
David Gould :  Copper Fence Post Cap:
Oct 23, 2023
nice looking copper post caps
Oct 22, 2023
I did a lot of research before I reached to the conclusion to buy a log cabin from TUIN. I have tried to make sure that this is real company with goo reputation and their web site really proved that. This is the only company that is selling log cabins with a complete installation video in youtube. I have ordered the cabin and it was delivered in timely manner. The delivery driver called me the previous day to inform me for the time slot of the delivery which was very good. All arrived well packed and placed at my driveway. I had some problems with the installation which I have done it with couple of friends but I received very quick reply from Richard. In addition the blog is very good and provides good information regarding the installation and aftercare for the cabin.
Oct 21, 2023
A lovely gazebo but quite an ordeal putting it up as very poor instructions and after sale technical support. The on line video regarding assembly was very generic and not specific to the one that we had chosen. The brochure that came with the gazebo stated that nails were required but in actual fact the technical support team disagreed with this instruction and recommended screws. There were gaps in the structure so we had to use our own timber to seal them. All in all disappointing.
Oct 21, 2023
Very pleased with product a few problems putting together but I'm not a carpenter and it was nothing a phone call didn't cure quickly excellent service and advice
Mrs. Corinne Joned :  Post Holder Spiked:
Oct 20, 2023
excellent service and excellent product
Oct 20, 2023
Bought this product to cover a 5 x 4m Spruce Log Cabin on the outside. Application is very easy as its pretty watery, so don't overload the brush, and after the first coat which obviously penetrates the wood the remaining applications go on even easier, as they penetrate less, and provide more of a surface coating. That being said, the comment about a 2.5 litre tin covering roughly 15 to 20 Sqm is completely wrong I'm afraid and very understated. I used almost exactly 1 x 2.5 litre tin per complete coat (including doors and window frames). As this stuff is eye wateringly expensive don't buy more than you should, otherwise you will be left holding the spare cans for quite a while!
Once on, the Product appears to provide a high level of water resistance, which is currently being well tested by this so called Summer weather we are currently having!
Ease of use - 5 stars
Covering estimate as stated by Tuin - 2 star.
Efficiency of Product - 4 stars at the moment, and it certainly looks as if it will be good for quite sometime.
Oct 20, 2023
Great delivery … cabin is amazing, great quality and built to last!
Very easy to build and was fun to do…. Got the whole family involved :)
Mr. Keith Miller :  Classico Gazebo 4.3x4.3m:
Oct 19, 2023
Excellent. Service in ordering, delivery was as agreed and the product I think is exceptional. The timber condition and machined joints were perfect and it went together well. No complaints at all
Barry Nicholls :  Maggie 40mm Log Cabin 4m x 3m:
Oct 19, 2023
The whole experience, from ordering through to completion was so easy and straightforward. Communication from Tuin was superb. Delivery was as arranged and the driver was a nice friendly chap. The build was very straightforward. Apart from a helping hand with the doors and laying the 'rubber' roof, I completed it on my own in a day and a half without any issues. I'm currently in the process of sorting the electrics and insulating the roof, before getting down to the decor.
Any regrets? None whatsoever.
Peter Davis :  Bespoke Log Cabin:
Oct 18, 2023
Purchased a “bespoke” corner cabin, took the Asmund design and removed/reduced the windows to make the cabin more secure.
1) Bespoke isn’t really true, you still need to comply with the rules Tuin provide and in some cases getting a bespoke design gives you less options later when creating support.
2) Arrival was fine, articulated lorry must have been parked on main road and the forklift lorry delivered it to the door.
3) Instructions were perplexing. I did make 99% of the cabin on my own but found another person far more useful in deciphering the instructions than in helping the erection of the cabin
4) Implemented a homemade based using 2 x 6 placed on shed legs to support both the cabin walls, and the floor. This should provide an exceptionally long lasting cabin
5) Purchased the embalan timber paint and gave it a few coats. Seems to be doing fine if a little expensive.
6) Opted for free roofing felt. Tuin didn’t send enough roofing felt, I complained and they shipped the final pack necessary to complete the roof
7) To cover the roof we used a pre-fabricated access platform. It would be difficult without a long ladder.
Overall, the cabin feels well-built and hopefully will last a long time and yes we are happy with the final result. The problems with a bespoke cabin not being bespoke. We couldn’t change the base type (e.g eco bearers) or modify flooring meant were disappointed. The instructions left something up to the imagination