A very kind customer has written a review and story of his experience with his Justine Log Cabin There was a mistake with delivery which made some interesting work arounds for Mr E. There is also some good advice on how the electrics were hidden and a great timber frame base as well as some interesting treatment being used. A great blog article!

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Mr Dave E writes as follows:

We recently decided that our plan to extend over the double garage was to go ahead so where would we put the garage contents whilst the work was being done? We could just buy a large shed but once the extension was complete the garage contents would return to their lair, hopefully tidier and culled of all the things that are never used but kept “just in case”. This meant that the shed could be something more, something that could be used at least as a summerhouse and therefore something more stylish and substantial.

The place where we planned to put this structure had a significant slope but did offer the possibility of views to open country over the nearby creek, it also faced the setting sun so would be a place to go at the end of the day to enjoy those last few rays.

My wife, who is a garden designer, had a vision of a more traditional style of cabin, a bit Scandi and something that would not jar with our surrounding neighbours. We live in a tiny hamlet in Cornwall that was originally a number of farm houses and barns, all of traditional stone and slate construction so a contemporary flat roof design or a pod like structure would definitely look out of place.

So the hunt was on to find a suitable structure and we quickly dismissed the usual sheds and DIY warehouse summerhouses as being too flimsy. We upped our sights and decided a log cabin was the way forward, an internet search threw up pages of companies but the one that caught my eye was Tuins, both for the choice of designs, reasonable pricing but principally for the pages of assembly hints and tips and Richards blog with its engaging blend of disarming honesty and “arm round the shoulder” reassurances. Here apparently was a company that was confident to stand on the quality of its products and the service it provided.

We decided on a Justine cabin and placed the order with Tuin via the website, as our access is restricted and I was sure an articulated truck can’t get in let alone out, so we paid extra for a rigid lorry delivery. This would become an issue later.

Initially we ordered a floor kit from Tuin but a conversation with Richard (I think) convinced me that we should ditch this idea and buy from a local timber merchant, the blog does state this but it was reassuring to get this straight from the horses mouth as it were as well. Using the information on the website we calculated that we needed a timber framework platform 4.8M wide and 2.3M deep with an additional 1M wide area in front for the deck, this platform would be at ground level on one side and up to .5M high on the other.

We had this constructed the week before the cabin was due to be delivered, it stands on 12 posts cemented into the ground down to bedrock and has floor support joists every 40cms or so.

Emails from Tuin the week before delivery confirmed the transport company contact details and the delivery method by a smaller rigid lorry, and a phone call from the transport company told me my cabin was coming the following Wednesday, so all seemed set fair. I had a friend flying in from Gatwick to help me erect the cabin the following weekend in return for a Cornish pasty and a beer or two so the timing looked perfect.

On the Wednesday morning, bright and early I had a call from the truck driver saying he was about an hour away, but when asked what type of lorry he was in he said “an artic”, oh dear!

There followed a short discussion during which I explained why I had asked for it not to be delivered by artic, I then tried the transport company advised by Tuin, who told me they didn’t have a log cabin delivery but they did have a rigid wagon delivering in my area! I finally spoke to Tuin and Karen explained that the cabin had been put on the wrong wagon which was operated by a different company but having spoken to the driver he was confident the delivery could be made. The driver phoned again to tell me he was on the main Padstow road and had pulled over and could I come and meet him and discuss the problem? I drove out and met Robin and his big red wagon.

We decided that he should come in my car to see the route down the lane and decide if it could be done. We set off and Robin was so ebullient he decided our lane “was like the A30, no problem” but as we got closer to home he got quieter and at the final possible turning point decided the lane was too narrow and tight to turn the wagon around. The distance from the wagon to the house was also too far for the Moffit forklift to go without burning the hydraulic motors out so things looked bleak. There was no way I was going to pay my mate in pasties and beer with no cabin to build!

Luckily I had a Plan B up my sleeve, we have a Grand Design being built not too far from me and I had approached the builder the week before about possible help from them in accepting the delivery if the wagon couldn’t get to the house, so a phone call to Ross got us the offer of a Landrover and trailer which was quickly on the way to rendezvous with Robins wagon,

Robin unloaded the cabin pallet using his Moffit, with me stopping the traffic on the Padstow road while he did it,

he loaded it onto the trailer,

Which then promptly disappeared off into the distance!

Robin from Walpoles Transport was patience itself and more than happy to help wherever he could and also a little relieved that he could finally make the delivery, otherwise he said, it would have been only the third missed delivery in a long career. Shame I couldn’t offer him even a cup of tea. Meanwhile my cabin was heading for its new home on the trailer and by the time I caught up, Ross the builder was unstrapping it and had a huge telehandler all terrain forklift right there ready to load it into our garden.

This was done in minutes flat and the cabin was deposited up and onto the lawn – phew!

It cost a few beers but Plan B saved the day, so always have one ready for your delivery.

To their credit Tuin did make an immediate refund of the extra transport charge plus a sum for the trailer and telehandler use which paid for the beer and was much appreciated.

Up until now the weather, as you can see, had been bad, grey and wet, but once the cabin was in place things improved so I laid out my groundsheets and prepared to unpack the pallet. As Richard points out in the blog, you won’t know what all the parts are, just unpack them, stack them then try and count them.

The parcel is a puzzle and incredibly well put together, there was no damage and a couple of hours of lifting and stacking had several neat piles of gleaming spruce.

I found the assembly plans pack and a packing list in the middle of the pallet along with a big bag of nails and felt clout nails and checking things off showed everything was there. The plans are simple and seemed clear enough to me but then I’ve never had a problem with flat pack furniture either.

Once unpacked things didn’t seem so daunting so I decided that was enough excitement for one day and had a glass of wine and congratulated myself.

Next day I got the foundation logs out and trial fitted them to the base to make sure things lined up – they did, perfectly. First job was to put in the basic wiring for the plugs and light ready to feed up through the logs during assembly, I had decided not to have external trunking but to conceal the wiring in the logs. I would tidy things up and trunk the feeds along the base after the cabin was up. I spent the rest of the day getting my tools together and going over the instructions in hand and on the Tuin site again, just so I had things clear in my mind. Friday dawned bright and clear and I had to deposit my wife at Newquay airport for her to go skiing for a week leaving me to erect the cabin, later that day I would be back collecting Micky who was helping over the weekend so obviously I had to shop for pasties and beer. I was itching to get started but refrained from doing anything lest I spoil our weekend fun.

The weather forecast for the weekend couldn’t have been better, wall to wall sunshine and the clocks were going back giving us an extra hour of daylight on Sunday.

We started slowly, getting the wiring sorted and drilling the logs as we went,

We fed the wire through from the base and once we were at the third log high (plug height) things speeded up and we had the door frame in place by mid morning.

We spent some time making sure this was square and we also packed it up with some spare timber to make sure it cleared the decking once that was down. As others have mentioned I didn’t feel the door and window frames were quite as well made as the cabin itself but all holes lined up and measurement marks to aid alignment were perfectly placed.

Rubber mallets are a must, it’s surprising how hard you have to hit the logs sometimes. We had very few problems with twisted or bowed logs and those few we had responded to a few well aimed blows and settled down as others were put on top.

By close of play Saturday the cabin was up, windows in place and the roof beams were in, this latter was quite a job as the raised platform coupled with no floor made the roof quite high at one end and difficult to reach except on a ladder, there was a bit of precarious balancing going on at times. Sunday was roof panel day, we worked as a team, one nailing at the apex and one at the eaves, working first one side then the other, this took most of the day but was most satisfying. Note the orange line in place to make sure all the panels were level.

Final job for the day was putting four complete sheets of 50mm insulation on the roof leaving a walking space at the ridge and a couple of infills to complete before laying the shingles.

We marked the route of the light wiring on the insulation so we could avoid nailing through them. (Harry my Golden Retriever was a great help all weekend!)

We celebrated with a beer then walked into Padstow for a steak – job well done and big thanks to Micky.

After an early morning run to Newquay airport to drop Mick off (he was back in the office in Lancing for 9.45), I started to apply the roof shingles. I was assisted on the day by my son James who, I think he would admit, is not a natural DIY’er. Initially I thought he would just do the manual stuff like heaving the heavy shingle packs around and onto the roof for me but after some tuition he tackled the shingles on the back slope.

Richard’s Note: I have spoken with Mr E and unfortunately this part of the install is slightly incorrect. It is really important to nail the shingles where directed on the instructions on the shingles packet and our advice here: Roof Shingles Nailing shingles at the top of the tile can result in them blowing off the roof very easily due to the large flap. Mr E is applying more nails correctly.

We used 65mm clout nails which were enough to give a good bite into the wood panels but you do use a lot, I had to get more from the local builders merchants the following day.

I followed the advice on the Tuin site and video regarding the starting line of shingles, our only confusion was the protective film on the line of adhesive on the back of each shingle, it is printed “Do Not Remove” but that seemed counter intuitive, how will it work with the film in place? Internet searches were a bit contradictory but in the end we left the film in place, are we right?

Richard’s Note: You are right here Mr E, if the film says not to remove then please leave it on.

A solid day of nailing gave us both sides finished except for the final ridge but we ran out of nails.

Tuesday started with a run to the merchants and returning armed with more nails I set to finishing the ridge, overlapping the final rows then cutting the shingles individually (a Stanley knife works fine particularly if you cut from the back)

Richard’s note: Also see my ‘folding over and bashing’ technique – Advice on felt shingles

Again this uses quite a few nails but you finish up with –

Not bad if I do say so myself.

Now to the floor, once the wiring was trunked and clipped into place I set about installing the insulation, as it was a suspended floor the insulation needed supporting and I did this by putting nails part way in 50mm below the top of the joists then dropping in the cut insulation. If the insulation blocks were just right it was a firm push fit and the nails just stopped any chance of it falling through. I taped with aluminium tape or used silicone sealant on all edges just to make sure it was all draught proof.

I had ordered the tongue and groove floorboards from the local builders merchant along with the sheets of insulation and it was a bit cheaper than getting the Tuin one, I did have a couple of ropey planks but the quality was good and it was a bit thicker than the 18mm listed by Tuin. I was feeling the pace by this time (I work all day at a desk so all this manual labour is a bit of a shock) and took things a bit easier so laying the floor took a couple of days, the final plank having to be cut length ways to fit.

The exterior decking was installed in a morning along with the deeper facia boards and the diamond shaped finishers nailed in place were just that – the finish. So all that remains is to get the electrics hooked up, put up guttering and protect the structure somehow. We had original planned to try Shou Sugi Ban, a traditional Japanese method of burning the surface then applying linseed oil but we have decided this may be too ambitious (read foolhardy, letting me loose with a propane burner!).

So at this stage colours haven’t been decided but I’ll update this report when the work is done.

I’m very pleased with our purchase, it is fine looking, substantial product and building it has proved immensely satisfying both for me and my helpers. It’s not difficult and doesn’t require many specialist tools, the main structure was done in a day, the roof is time consuming but if you take your time the results are worthwhile. Despite the faux pas with delivery I would not hesitate to recommend Tuin products and customer service. It has attracted compliments from neighbours and passers-by and the deck is a nice place to sit and watch the sun go down.

Thanks Tuin.

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Thank you so much for your article Mr E, this give a great insight into the journey of a finished log cabin that will help other people. We very much appreciate it and hope the gift we sent is enjoyed. Thank you again.

Other customer experiences, builds and ideas can be enjoyed here: Pictorial Tuin Reviews