• free delivery*
  • Dutch / German Quality
  • out of hours fitting support
  • price match
01508 5583089am - 5pm Mon - Fri.


Privacy Policy

We at Tuin Ltd are totally committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003.

We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible. That information will only be shared with other parties that are involved in the fulfilment of your order such as our carriers. We do not send random marketing emails to email addresses (spam) or keep mailing lists.

Following delivery of your order we send one request for a review via email.

The information we may hold includes:

  • Your name
  • Address
  • Phone number
  • Email address
  • Other information necessary for processing your order such as your delivery instructions.

We do not hold or store any financial information

We do not share any information with any 3rd party

This data will be held in accordance with our internal security policy.

We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you.

We will delete information or correct any inaccuracies at your request. Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so.

Payment Card Industry - We are fully PCI-DSS (Payment Card Industry Data Security Standard) compliant and maintane security at the highest possible levels.  


What they are and how we use them?  

Cookies are small text files that our website and sometimes emails place in your computer to ensure that your experience of our offerings is as effective as possible. They remember any options you have chosen for example and your password or particular interests. They also enable us to track visitors’ usage of our site so that we can continuously improve it. There’s nothing mysterious about them and they do not collect personal data.

Like pretty much all website owners we have always operated cookies and you have had the benefit of using them. EU regulations now require us to inform you of what they are and give you the option to prohibit them if you wish.

We’re using the word ‘cookies‘ here to include things like ‘web beacons’ and ‘Flash cookies’ which serve similar functions. ‘Your computer’ includes anything connected to the internet including laptops, office machines, tablets, mobile phones and so on.

Now, or in the future, we may use cookies in the following categories:

Necessary:   Without these our website will not function correctly.

Functional:   To us and to you. We monitor visitor activity on our website (without collecting any data on you) so that we can improve the site structure, page routing options and processing systems to help all visitors. These cookies also help us to guide you to pages likely to be of most interest to you.

Personal:  For your benefit. These cookies remember your password and other preferences and can allow you to link onwards.

Cookie Settings: can be changed on our site using the link in the side bar.

The above has been a simple introduction to cookies, what they are and why we use them.