Tourist Open Gazebo 3.4m x 3.4m

108 Reviews  

5 stars
4 stars
3 stars
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1 stars: 


Judith prescot
Apr 6, 2024
Excellent service! Great communication
Delivery as arranged
Item very good quality looks great
Would definitely recommend
Mr. Shaun Holmes
Mar 12, 2024
Well pleased with the service and the Gazebo, looks fantastic in our garden, instructions could be much improved especially on the sequence.
But overall very happy
Thank you Tuin
Jane bennett
Mar 6, 2024
This is a lovely impressive looking product. It's very heavy and sturdy even without being screwed down. The building instructions were virtually non existent though which made construction a confusing and unnecessarily lengthy process.
Very pleased now it's up - worth all the hard work.
Gale Sykes
Feb 18, 2024
Our 2nd Gazebo in 7 months from TUIN. The quality of this gazebo is fabulous and quick delivery by very helpful driver placing it carefully onto our drive. We subsequently ordered two roll up sides which fabulous customer service arrived in days in time for our fitter. We love the vaulted roof inside and it fits our wooden kitchen and its patio are perfectly - we are delighted as we can now cook outside all year round!
denise watson
Jan 9, 2024
what a great gazebo it really looks better up and on site it took a while getting it done but it was worth the wait.
Renate Dove
Oct 21, 2023
A lovely gazebo but quite an ordeal putting it up as very poor instructions and after sale technical support. The on line video regarding assembly was very generic and not specific to the one that we had chosen. The brochure that came with the gazebo stated that nails were required but in actual fact the technical support team disagreed with this instruction and recommended screws. There were gaps in the structure so we had to use our own timber to seal them. All in all disappointing.
Mrs. Geraldine Gibson
Aug 20, 2023
Excellent product. We were delighted with the quality and design of the Gazebo, it looks great. My only reservation would be instructions! They do need to be clearer.
Del Cook
May 24, 2023
We are really pleased with our Tourist gazebo. It is of good quality and looks great. I bought the item last October but due to a variety of reasons including constant rain, I did not assemble it until May. However it survived careful over-winter storage in the garage quite well. A few points I would make are as follows.
1. Tuin say that building the gazebo is a two person job. They are very wise! I’ve proved that it can be built single handed BUT it’s very hard, very time consuming and great care is needed not to introduce any errors especially if using spiked ground anchors.
2. The roof boards are delivered cut to size with angled ends. I found them to be uncomfortably short or worse. Some spares are delivered but they are not substitutes for the longest. About a quarter of the way up, I could use the spares and then go back to the intended boards using them each one slot higher up and cutting them to size. I would have preferred to have all of the boards square ended and oversized so that I could cut them as I required.
3. There are several sources of build instructions, blogs and videos. All are helpful but vary in places leading to some confusion. A few construction drawings could be improved by giving extra detail.
4. The shingles give a great final look (though not tested by strong winds yet). As stated in another review, I also found the need to use longer felt nails than those supplied.
5. Tuin are very helpful and respond quickly to queries.
iain watt
Apr 1, 2023
very good product very easy to assemble
Tony Randall
Mar 17, 2023
Excellent quality gezebo with extremely good customer service. I originally considered buying a gezebo from another online company who say they are no. 1 for gezebo but after seeing there trust pilot scores of only 50% good reviews I decided on Tuin as they had nearly 100% good reviews. Definitely made the right choice. The only slight issue was to do with delivery and that is more to do with me living in a small lane and being told the haulage company's forklift would not fit down the lane, but this is documented on Tuin Web site so was not a surprise. The only think I would say is when I asked if it was possible to let me know the day it would be delivered so I could take time off work I was told because it was a haulage firm delivering not a courier this would not be possible. I took the risk and even though it ended up being delivered a day I was at work my wife was home and the delivery driver from the haulage firm was amazing he managed to squeeze his forklift down our lane and deliver onto our driveway.
harry younger
Mar 7, 2023
Delighted with our Tourist Open Gazebo. Service from Tuin was excellent and delivery driver could not be more helpfull. Had Gazebo installed over two days with the help of a joiner mate and end result excellent, could not be happier with it
Mr. Rod Barker
Oct 14, 2022
A good value for money gazebo. Takes a bit of working out for the uninitiated but Tuin are always there to email and what’s more you get speedy responses! Overall a bit more involved than you might imagine but managed to get there in the end. If you’re not in the building trade or an accomplished DIY enthusiast it will probably take you longer to build than you think. Would have given five stars but taken one star off for delivery. The driver rode over my front lawn with his fork lift and my gazebo load. There was no need for him to do so. Left two six inch deep wheel furrows with a mound between the furrows. Now having to think how to correct this stupidity on what was once a nice flat lawn!
Sep 3, 2022
I bought our gazebo to house our potential purchase of a hot tub for the garden.
As mentioned in other reviews, once it was delivered I did wonder if I would be able to build this as there is quite a lot of wood delivered. Fears were soon addressed though, it was actually quite easy to sort out and assemble.
I would certainly advise watching the videos posted on the website especially concerning the shingle roof if this is something you haven’t done before.
Now erected and in use, it really is a lovely looking gazebo, very sturdy and looks like it’s going to last a good number of years.
We are very pleased with it and would purchase Tuin again if we Ahmad a similar project at any time.
Miss Mackenzie
Aug 5, 2022
Excellent communication, on-time delivery and very helpful too. Product can't be faulted, over the moon - very high quality and will definitely last. Five start service in every way and I'll definitely be back for more!
Graham and Julia Vanstone
Jun 15, 2022
Everything went well from ordering to delivery to construction. The support available for construction was extremely helpful and well presented.
The finished product is amazing and has been much admired by everyone who has seen it.
I am a very happy buyer.
Helena Stanbury
May 2, 2022
Our new gazebo will be a wonderful addition to the garden. It took roughly 2 1/2 days for two people to put up. It has given us an additional garden room where we have a table for 6 people and still room around us under the roof.
Mr. Andrew Fitzgerald
Apr 21, 2022
Well what do you say about the perfect transaction, this on line order was completed with such efficiency . The site is very easy to use, quick lead time and delivered on the day that I chose. The gazebo was of great quality everything required was included as promised. Well done to all concerned keep up the great service and good luck for the future. Cheers Andy Fitzgerald.
Mr. Shaun Avenell
Apr 9, 2022
Dealing with Tuin was a great experience. The Tourist Gazebo was a great quality kit and looks brilliant over our hot tub. The guys at Tuin were very helpful and responsive and the online videos were really helpful to achieve a professional looking install. I would have no hesitation using Tuin for other products in the future. 10 out of 10 guys
Mr. Keith Palmer
Apr 7, 2022
Timely delivered & Neatly packed. Very sturdy Easy to assemble with two people & it looks very sound. Adding your own style too it as you go along.
Very very pleased & my Queen is happy as well that’s a bonus!
Mr. Peter Groom
Mar 28, 2022
Excellent products, went together well, looks good in the garden
Mr. David Johnson
Mar 17, 2022
Overall I was pleased with the purchase. The frame went together quickly and easily although some of the roof slats were cut very tight and had to be nailed on at an angle. The shingle roof is very time consuming if you are putting it on yourself but worth the effort as it looks great.
I think the end result is very good but would add that the two companies I contacted to erect the gazebo ( suggested by Tuin ) wanted a minimum £1,000 to do the job. Considering the original cost and the kit form it arrived in , that is I feel excessive .
But thank you Tuin, the end result is impressive and the comment of one of your staff ( you can put it up yourself with a few willing hands and some diy know how proved correct.
Ms. Susan Kedge
Jan 2, 2022
Love this gazebo, it’s beautiful to look at, well made, strong. Purchased the patio bolt downs to secure it for windy weather. I have painted it with willow garden paint and under white roof. Dressed it for a birthday party with balloons, paper tassels and paper honeycomb balls and it looked amazing, my 8 seater table plus two chairs have more than enough room underneath. The delivery time was spot on and driver was very very helpful. Customer service was amazing keeping us constantly updated. Thank you Tuin for an excellent product that’s stunning in my garden
Dec 28, 2021
delivered as promised, driver really polite, assembly instructions easy to follow, all parts very well made and fitted together. excellent product, even provide spares for roof incase you make a mess.
Mr. Mark Hummerstone
Dec 21, 2021
Really pleased with the quality and pre-build of the Tourist Gazeebo. The information added to the Tuin site about how to approach it was invaluable; especially relating to tiling with asphalt tiles which was a new challenge for me. Delivery was on time and considering we live in the middle of a large city, was quick and pain-free. Good work Tuin and I would certainly recommend your products to other people.
Mrs. Cheryl Lewis
Dec 14, 2021
Fantastic service from the ease of ordering and friendly delivery driver with excellent communication. We are thrilled with the quality of the gazebo and how it’s enhanced our garden. Company and product highly recommended.
neil hartley
Aug 17, 2021
The product and service was first class and the delivery was on time and we received a courtesy call from the driver the evening before. The instructions for the erection of the gazebo were clear and the gazebo was fully erected with 2 people in one day. The quality of the timber was excellent and would recommend Tuin to anyone wanting a gazebo. We are now enjoying this wonderful addition to our garden at our holiday home.
Chris Wyatt
Apr 21, 2021
Excellent looking sturdy Gazebo, only improvement might be option of longer supports to allow them to be concreted in rather than use metal post holders , my landscapers who built it prefer concreting in posts.
C lee
Apr 12, 2021
Excellent gazebo, we paid to have it erected which we were glad of. There are a lot of parts! Good communication re delivery. Recommend you buy a finial to finish off the top where tiles meet. Great service would certainly buy from Tuin again.
Charles Thorne
Mar 31, 2021
Arrived on time, erected the following week, easy to assemble, no missing parts, very sturdy, loved by us and our neighbours
Feb 3, 2021
The delivery service was prompt and on time. The Gazebo was fairly easy to put together, but it does help if there are 3 of you. The overall quality is excellent, and should last for many many years
David Robinson
Jan 30, 2021
Well manufactured quality product. Looks really good and it enhances our garden and gives us shelter from the sun and rain. So pleased we bought it. Delivery was quick and trouble free and the driver was friendly and helpful
Dec 3, 2020
Tuin Tourist Gazebo; Purchased and built pretty much on my own having help only in pitching the main roof trusses. Regard myself as a competent DIY'er. Added 8 jack rafters (a bit technical to get cuts right) as span of roof boards seemed a little excessive and glad I did. Others have mentioned these as well. One of the main posts had a timber shake but that was fine for what the structure is. Took me 3 days in total to install with only assistance in pitching roof. Used a long timber held vertically in a workmate screwed to the king post to support roof trusses during building and removed temporary support once building was completed. Do ensure you mix the shingles from differing packs to avoid colour block effect of the shingles. Careful setting out of the main posts (position and level) ensured it went together well. Price drop a couple of weeks after buying lead me to think I paid a little over the odds but generally a good kit which went up without major problems. I found the videos on fitting the shingles very helpful. Instructions could be improved but adequate for someone with practical skills or a trades person. Overall satisfied and able to recommend. Company delivered on time and delivery driver was polite and very helpful.
Mrs. sharon mcgregor
Sep 28, 2020
Very pleased with this wooden gazebo and customer service is excellent
George Maxwell
May 28, 2020
It looked a little daunting when the gazebo arrived. There seemed to be a lot of wood. In fact, within minutes, it had all been categorised and laid out, ready to make a start with the construction the following day. My wife and I completed the building in a few days. It was during the "lockdown" and we weren't in any hurry. It was all very straightforward and worth the effort. It looks absolutely great and has made an enormous difference to our garden. I had been promising to build a gazebo for ages but kept putting it off. (Perhaps a little intimidated by the prospect) I wish I had done it earlier. It is a strong and substantial structure. In fact, a couple of days after completion we had a gale. It hadn't the slightest effect on the gazebo. It is now somewhere to sit in the shade, from the sun, or undercover when there is a shower, allowing us to still be outdoors and enjoying our garden. It houses a large, six-seater outdoor dining table and a host of shade loving plants.
The process of purchasing the gazebo and delivery etc were excellent. Absolutely delighted with the gazebo and the service that we received from the company.
Mr. E
Feb 24, 2020
Nice sturdy product and finished well, 3 or more people is a must for putting on the roof section.
A bit more communication required on delivery dates, maybe a update after a week, if you know it will be 2 weeks of more.
But overall a very nice product and fitting in with the landscape project very nicely.
Clarke McKinney
Feb 5, 2020
Looks like it will be a solid construction. Not yet constructed. Customer service was good, delivery was as advertised. Need proper drawings to construct. Video link isnt for that specific model.
Gareth Cunningham
Nov 16, 2019
Absolutely delighted with this product. It was professionally installed by Warren Young in less that two day and it looks absolutely fabulous on our patio. I would highly recommend Warren as an installer. Not only was his quote more reasonable than other, but his workmanship is faultless.
Robert Brown
Oct 9, 2019
Great delivery with good communication. The kit is as described. You need some carpenter skills along with the ability to get things square. I found the most trying part of the build was the roof I built mine from the top down but I still had to climb onto the roof to finish the job. Overall the finish is very good and I am proud of the gazebo. The ground it is built on slopes so completed the job with decking. The reason for the four stars is that some of the roofing boards were warped and difficult to fit. When fitting the shingles take care in keeping them level. Overall an excellent kit, excellent customer care, pity about the roof boards.
Sep 15, 2019
order and delivery went well, got it in about 10 days, found it fairly easy to put up, has the odd split on wood and wood on roof bit twisted, the black felt shingles I picked really finish it off very well, maybe be better with a few more rafters on the roof or thicker timbers that shingles are nailed to as it does bounce the first few rows, but over all im very pleased with it as it covers my hot tub well, my family and neighbours think its really nice,, im very pleased with product and if I needed anything else know tuins website to view other things,,
Mr Hickey
Sep 7, 2019
Excellent Gazebo, fairly easy to construct and very sturdy.
Mr. Justyn Clements
Aug 21, 2019
Excellent quality for the price and great tips and videos on web site to help with the assembly
Mr. Colin Elliott
Jul 29, 2019
An excellent product, I think that it would be better if it had “pre drilled” holes this would make it easier to construct and also the plans are quite vague, I had to keep looking at the website to get the information required (as a little example I actually put the centre spindle on upside down) that said the product looks fantastic
Zenon Jan Ciezarek
Jul 15, 2019
Tuin "Tourist" Gazebo. This is an excellent product that now enhances my garden as a stand alone feature as well as offering the practical options we desired. This sturdy substantial construction provides shade on hot sunny days and a pleasant ambience lit up on warm evenings.
It is well made quite chunky and was not difficult to erect. We are extremely happy with the service and the gazebo.
Mr. John Elliott
Jun 21, 2019
Excellent product, very straight forward and satisfying to assemble, just a little time and patience required.

I used black shingles, a decking base and fitted guttering, which really finished the job, together with 2 coats of decking oil.

Our neighbours are now asking if I will erect a Tuin building in their garden for them!

Overall, great value for money and an excellent addition to the garden, providing both shelter and shade, in an otherwise unusable area.
Linda Crick
Jun 6, 2019
So impressed with the quality of our gazebo.
Fantastic value for money, really solid and looks amazing in the garden. Great helpful service with delivery too. Highly recommend!
Mr. Andrew Horton
May 13, 2019
Bought this Gazebo on the recommendation from my neighbour and friend. The Gazebo has been assembled and looks great. Good quality and really competitive price. Arrived as per promise and overall very happy. Only minor snag was some of the roof timbers were a bit warped and although was a bit tricky to attach was sorted in the end.
Thomas Arthur Arrowsmith
Apr 27, 2019
Having had a portable gazebo for many years (i.e. put up in April and take down in September) decided that it was time for something more permanent. I'd seen the Tuin Grande Open Gazebo being used as a cover at a lay-by café and was greatly impressed by the quality as were the owners. Gazebo delivered as agreed and fortunately it was erected with a friend, just in time for the Easter fine weather. Would recommend this product.
Elizabeth Robinson
Feb 19, 2019
I bought a gazebo from you last month. It was easy to assemble as long as you follow the instructions. Great customer service from beginning to end.
Margaret Parker
Dec 31, 2018
This is our second purchase both times the goods have been delivered when we expected them the driver was most. Obliging and the quality of product excellent. Also when we needed advice it was given gladly
John Lidbetter
Nov 30, 2018
I purchased this based upon the reviews already seen. Very impressed with the quality, and the delivery too. The driver was very helpful for what was an awkward delivery location.
Elizabeth Robinson
Oct 2, 2018
I bought a Gazebo from you. The quality of it is excellent and if you follow the instructions it is easy to build.
Dr. Andy Nicoll
Aug 10, 2018
The gazebo seems solid and looks great. It took only a few hours to asseble. Delivery was also efficient and on time.
Mr. Sunil Gupta
Jun 16, 2018
We love the Gazebo purchased, it looks very nice in the garden and very well built very sturdy.
There are some wood splinter in some pieces but wood being a natural product its acceptable.
The delivery was on time.
I got a local tradesman to install the gazebo at a reasonable price.

Thank You

S Gupta
Tony Randall
Jun 8, 2018
Excellent quality gezebo with extremely good customer service. I originally considered buying a gezebo from another online company who say they are no. 1 for gezebo but after seeing there trust pilot scores of only 50% good reviews I decided on Tuin as they had nearly 100% good reviews. Definitely made the right choice. The only slight issue was to do with delivery and that is more to do with me living in a small lane and being told the haulage company's forklift would not fit down the lane, but this is documented on Tuin Web site so was not a surprise. The only think I would say is when I asked if it was possible to let me know the day it would be delivered so I could take time off work I was told because it was a haulage firm delivering not a courier this would not be possible. I took the risk and even though it ended up being delivered a day I was at work my wife was home and the delivery driver from the haulage firm was amazing he managed to squeeze his forklift down our lane and deliver onto our driveway. 1 tip I would give is to make sure you have extra long drill bits as would have really helped to know before I started to build.
Mr. Nick Brabyn
Mar 14, 2018
delighted with the gazebo, completed last week over 3 days with help of a friend. Excellent info from Richard ,posts and videos made the job straight forward. Took extra care to make sure all was level and ring beam completely square as advised. All in all delighted with the quality and final appearance

Mr. dominic smith
Feb 21, 2018
We have now bought 3 of these gazebos for our glamping pod business. They have finished our pods off brilliantly. They are great quality solid units.
They cover our hot tubs perfectly and look great.
Assembly is straight forward takes 5 hours or so mostly spent nailing the tiles on. You need longer felt nails than they supply, we use 20mm nails and even 25mm.
We also used a nail gun for the sarking boards as we don’t intend to take them down ever.
The company that delivers the kits are also really good. They have always been happy to run up our hill with their forklifts without question.
All in all very pleased with everything.
Tony Pedwell
Jan 17, 2018
We live our new gazebo. The is always the great buying online that the finish/materials will be a bit but quite what you thought they would be. Not the case with this. Nice and chunky, well balanced and sturdy. I had no complaints from the chap assembling it either. The driver even went the extra mile to put the pallet just where it would be easiest for us, certainly not for him. All in good job, Tuin. I would happily but from you again.
Mr. Simon James
Nov 11, 2017
Gazebo is up !, took me a few weekends but extremely pleased with it, very high quality product and thoroughly recommended.

Thanks again to Tuin for all your help with my questions, its not often these days that personal helpful advice is available within 30 minutes (especially on weekends when it’s most needed !).

Few comments re: my experience with building, hopefully helpful to anyone else considering buying one.

1. Take your time, especially with the shingles !

2. It definitely helps to have several people around for getting the main structure up, but once that was complete I managed the roof boards and shingles on my own (although would be faster with help).

3. Not for the the faint hearted, but after putting up the main posts and ring beam we then built the rest of the roof structure on the ground with the intention of just drilling all the pilot holes while it was easier to access and then planned to put each piece in place as per the instruction videos. But we then decided to see if we could lift the whole thing up while it was still assembled.... with 3 tall people, and a couple of ladders it is possible albeit a bit awkward and probably not recommended !.

4. After completion I went around and doubled up on screws in various places, mainly around the ring beam and corner supports.

5. I ran out of shingles, probably because I made several mistakes, but ordered an extra pack which arrived within a few days, also decided to get a finial for the roof top, again very fast delivery and made things a lot easier with keeping things neat.

So far It’s survived several wet and windy weeks, including hurricane Brian so have no doubt all will be well for a long time yet, just needs a few coats of timber treatment and lights to be fitted properly but that will have to wait until next spring.

Thanks again.
Mr. Elizabeth Bryant
Oct 4, 2017
Brilliant. Excellent quality and reasonably easy to erect. It looks fantastic and so sturdy. Would definitely have another one.
Mr. Keith Bradford
Sep 17, 2017
We are delighted with the tourist gazebo. It is well made and very sturdy. It looks great in our garden.
I put it up myself with the aid of a 6ft scaffold tower. The instructions could have been more helpful but a competent diyer with basic tools can do it.
Delighted with our purchase and recommend Tuin.
Mr. Gino Brand
Aug 26, 2017
Overall a very good product, very solid and very attractive. I am an accountant by trade and not practical at all. I built this gazebo mainly by myself, but had help from my nephew to get the roof supports on. It took me about 5 days including putting the shingles on, but would take 2 people much much less than half the time. My only tip would be to consider fitting the shingles as you fit the roof. This is the opposite to most of the online instructions which show the fitting to a completed roof from the bottom up. The supplied instructions are very basic which I liked. Its all a bit this is where everything fits you decide how to put it together. It's still standing a week after I put it up and that is pretty remarkable for me. It looks fantastic and the shingles make for a great finish. The delivery was made on the wrong day (when I was away) which proved incredibly inconvenient. But otherwise the service was pain free.
Jan Hollands
Jul 30, 2017
We bought this to go over our hot tub so we can use it even when the rain is pouring down. It's Top quality. Very strong and sturdy and looks great. Delivered when promised and brought up our drive into the garden by a very skilled driver.
We employed a local joiner to put ours together with my husband acting as 'labourer' as it's a 2 man job. We also felt a quality item should be put together by a professional saving us a lot of time and swearing. I'm sure we could of done it but it would of taken weeks instead of a day & a bit.
Anyway we are really happy with it. I'd definitely recommend getting the shingles rather than just the felt as they really finish it off well.
It looks fabulous and does exactly what we wanted it to do.
Dave Ainscow
Jun 30, 2017
good quality, everything that should have been supplied was ther. Decided to get proffesional carpenter to erect and glad I did. took one and a half days to complete mainly due to the fitting of the shingles.

The end product looks great
Mr. mr taylor jones
Jun 26, 2017
This Is a very sturdy and wellmade gazebo. My husband managed to build it himself. Although I would recommend at least two people. It's exactly what we wanted. Couldn't be more happy. We were kept informed of the delivery and it was delivered early on the day stayed.
Kevin Dunn
Jun 22, 2017
A superb product and very well made. A great addition to our garden.
Mr. Larry Georgiou
May 29, 2017
We started at 10am and by 4 pm after a couple of short breaks it was all installed and ready for felt shingles to be installed. We had never assembled one of these before. The instructions were simple and we just followed them. It looks great. Everyone who has seen it can't believe how good it looks. My sister in law now wants to buy one.
J Cook
May 7, 2017
We are very impressed with our new garden gazebo. It is a fabulous shelter for our hot tub. The construction of the roof took much longer than anticipated to keep everything in line. Overall a very good purchase
Mark Griffiths
Apr 6, 2017
Not bought from Tuin before;
The sales / order team couldn't have been more helpful.
Delivery was handled really smoothly. Helpful driver called when he was 30 mins away and very skilfully leaves it exactly where you want it on your drive.
Quality of the product is excellent.
I'm a reasonable DIYer and had my son-in-laws all day to help.
The Tuin fitting advice suggest pre-drilling all holes. We needed an emergency trip to buy a extra long 6mm wood drill; made it so much easier with that.
Felt roof tiles make it look fantastic.
Mr. nicky smith
Feb 23, 2017
fantastic product. we will recommend these to our clients
Mrs. Shelley Munn
Jan 25, 2017
We considered many gazebos but settled on this one because of the sturdy look to it. We are imensley pleased with the product. It is so well made and the construction was very easy. The gazebo looks fabulous and our hottub fits under as if it's been made bespoke for it. Perfect service and delivery driver was amazingly helpful so 5 stars to Tuin.
Mr. John Whyte
Oct 6, 2016
I bought this gazebo to go on a new patio. It's exactly what I expected and really pleased with the product. I would say you need to have a certain level of DIY skills to tackle it yourself and it's pretty high up when dealing with the apex of the roof. A good head for heights and a good mate to help is essential. I would recommend this though without hesitation.
Mr. Duncan Turner
Oct 5, 2016
We are delighted with our purchase. It is of excellent quality and looks great. The service we received was excellent. We live in a narrow street but the delivery driver was so helpful and placed the pallet in our driveway. Absolutely delighted customers.
Mr. David Wordley
Sep 7, 2016
Found service from tuin very good some confusion on my felt shingles but this was resolved very quickly and I have just erected gazebo with no problems.
Mr. Craig Enderbury
Aug 26, 2016
My wife and I are delighted with the gazebo supplied by Tuin. Overall and excellent product and customer service. The installation guides and expert advice was extremely helpful and I would advise anyone installing it themselves to click on the "Useful Information" link and download the installation instructions. Highly recommended. Family and friends say it looks fabulous. Thank you Craig
Mr. Anthony Harris
Jul 31, 2016
Very pleased with the quality of the Gazebo very easy to put together looks very good with the singles so pleased I with the end result
Mr. Andy King
Jun 19, 2016
We searched for two months to find the right Quality gazebo for our garden, we bought the tourist gazebo from Tuin & we are so glad. Excellent service great quality & a fantastic addition to our garden. It is solid build quality & looks great with the shingles.
Daniel Clark
May 30, 2016
Really pleased with a well built and quality product, it is very rare you get something that exceeds expectations, but I would definitely recommend this product to everyone
Mr. kevin Platt
May 30, 2016
This is a really excellent product. I was fed up with flimsy metal pipe and material gazebos and wanted a decent, all weather product. I am really glad I found the Tuin website. Although the gazebo build instructions are quite basic, the on line videos are well worth watching and anyone with basic DIY skills can put this together. It is a two person job. The finished gazebo has really improved the look of the garden and I've had quite a few envious comments. The Tuin sales staff are excellent and checked my order to ensure I was buying the correct additional parts. The delivery firm were very helpful and made sure the pallet with all the parts was unloaded and put on the drive safely.
Well worth the money.
Mr. Ian Stupples
May 29, 2016
Great product. Looks fab in our garden, instructions are easy enough to follow and well worth it.
Good quality timber and definitely worth going for the green shingles.
Thank you.
Chrissy Craycraft
May 11, 2016
The gazebo is of good quality, however, it could of done with some additional rafters which we put in ourselves as it stops the roof bending and warping and being flimsy. Instructions not great and did it our own way with a lot of help from a family carpenter. It is solid and well worth the money though.
Lynne Warren
May 11, 2016
Really happy with the Tourist Open Gazebo. Took 2 builders 2 hours in total without the roof slates. It looks amazing and is really good quality.
Mr. Paul Hubbert
May 9, 2016
Really pleased with the product, looks great in situ, cannot really comment on the construction side as I had a landscaping person do it. They didn't seem to have many problems though.
Would recommend that the metal post brackets (sunken into ground) are bought at the same time, the person who constructed thought he could easily buy the correct size locally but couldn't. Bought fromTuin and arrived the day after order...fantastic as this really didn't delay the construction at all.
Mr. Paul Rissbrook
Apr 30, 2016
Very happy with this product and service provided. Delivered on time and compared with other gazebos I looked at really good value for money. I would definitely recommend Tuin.
Mrs. Nicola Moore
Apr 26, 2016
Excellent service and the delivery was very efficient. The gazebo looks great and is of very good quality. Very pleased.
Mar 30, 2016
We ordered our Gazebo although we haven't put it up yet as we are waiting for our builder to arrive. We were very impressed with the service so far and the answers to our e-mails were a huge help. The gazebo is stored in our garage at the moment until the new paving has been laid, but the quality of the gazebo looks really good and the delivery and communication from the couriers was first class.
We can't wait to see the finished product and are looking forward to the summer months to enjoy it.
Mr. Barry Sears
Feb 17, 2016
An excellent product, very solid, easy to assemble and looks great. Construction sequence could be a little clearer. I strongly recommend this gazebo. Support from Tuin also first class
Mrs. Nina Roe
Dec 24, 2015
Very happy with the purchase, quick and simple process to order and with delivery. Fairly easy to put up but don't rely on the enclosed instructions, but lots available to download and print. The guys are also quick to respond tO questions via email too. Really happy with the finished product and have had lots or really positive comments. Thank you.
Mr. Gerald Cox
Nov 9, 2015
We only needed help to erect the posts for the gazebo but after that we managed with basic DIY skills. The staff at Tuin were very helpful and really pleased with the results.
Mr. Ron Williams
Oct 15, 2015
arrived well packed and of good quality timber. I had a few questions which were promptly answered within the hour. When i found i was a few shingles short they were delivered within 2 days. So i can highly recommend Tuin and this product. As i work shift work and was not in any hurry to complete i took my time with the assistance of my wife and was completed within 3 weeks of delivery. I live in a windy area so i decided to fit a good quality netting over the Gazebo tiles for added security from the elements and also used Tuin glue. I also installed a good quality bead curtain for slight privacy. It now proudly covers my new hot tub and the comments from friends and family are tremendous. I have pictures if any one would like to see them
Mrs. Maureen Dowen
Jul 26, 2015
Arrived on the day we requested, very pleasant driver, the product was very well packed and there were no damages. If you are going to erect it yourself you will need to have a high level of D I Y skills and a comprehensive selection of tools. The instructions that come with the kit are very basic. The gazebo is very well made and offers good value for money, we are extremely satisfied with our purchase and it looks fantastic in our garden. A very happy customer.
Steven Rugg
Jul 22, 2015
The Gazebo was of very good quality. I had to request further instructions as pages missing from package received which were emailed same evening. Product looks excellent now finished. My only niggle is one of 6" support posts is slightly twisted which I appreciate happens with treated timber. Would recommend to others.
Mr. Steven Martin
Jul 19, 2015
The gazebo itself is well constructed and good quality. I found it reasonably straight forward to put together. The instructions were quite basic though so I would not recommend it be tackled by an amateur.
We have already enjoyed several afternoons and evenings in it.
I also added a back panel onto it to make it more cosy.
I found Tuin to be very responsive and when I found one of the parts had been damaged during transit they replaced it within 2 working days. Fantastic service.
Mrs. Samantha Carter
Jun 30, 2015
Very easy to order, excellent contact with company. Order was delivered on time, very pleased
Mr. Phil Hoggins
Jun 30, 2015
This is a great gazebo, looks amazing in the garden and gives it the structure it needs. Definitely recommend buying the shingles at the same time, they really do set it off, we went for the red curved and everyone has commented on how good they look. Loads of space for a family of 4 + furniture. Only negative point is the instructions, please, for others improve them. it would save a lot of time. BTW the delivery driver was helpful, giving tips on assembly which were useful.
Mr. Trevor Davis
May 8, 2015
Very impressed with our Tourist Gazebo, excellent quality materials, fast delivery and good communication following order. Support information on the web site is very good. Very impressed and pleased with the value for money.
Mr. Colin Rogers
Apr 26, 2015
Very pleased with our new Tourist gazebo. The service and quality of materials is first class.
Mrs. Rebecca Rive
Apr 17, 2015
Brilliant - delivery went smoothly. The product is sturdy, exactly as the pics and I love it. The instructions were a little unclear but we managed - my husband says when putting the roof on start at the bottom. It really is exactly what we wanted.
Mr. Clive Bottomley
Mar 19, 2015
Excellent manufacturing and value for money. Instructions could be better however anyone with some common sense and diy capability should have no problem. Pleased with the finished product and would highly recommend.
Mr. Clive Bottomley
Mar 10, 2015
Tourist gazebo arrived today pleased with the way I was kept in touch regarding delivery as item was out of stock would recommend this Company..
Geraldine Parker
Oct 31, 2014
We have only just erected our gazebo so we haven't had chance to use it yet but we are well impressed up to now