The pod arrived safely and the driver was very helpful. I would have preferred an hour's notice of arrival rather than 30 minutes as I was on my way to the tip with a carload of wood from the old shed. The quality is as described and the pod looks very handsome. Some finishing work is necessary as there is air penetration between the window frame and the double glazed window. Thank you for the spare materials (in case of mistakes when building). The constant rain so far has interfered with my full enjoyment of the pod in my garden but I look forward to using it as a 'summer'house soon.
Aidan
Jun 4, 2017
Me and Kayleigh bought this pod and we were very disappointed!!!! My roof was leaky and there was air drafting in via the gap in the windows!!! :(((( This is not due to the builder (Kayleigh) as she is a very experienced wigwam builder. Nightmare.
Tuin reply:
Thank you for your review which is very concerning.
We have not had any contact from you regarding this. Please send pictures of your install and of the problems you are having and we can advise and rectify these for you.
Log Cabins are quite different from a wigwam and need some skills and set guidelines to avoid problems, expecially regarding the felt shingles and window fitment, please see this page for advice on log cabins: https://www.tuin.co.uk/blog/tuin-tuindeco-log-cabins-instruction-manual/
With pictures of your issues we can assist, we look forward to hearing from you and helping you with this.
Mrs. Liz Overs Pearson
Jul 17, 2016
I am really happy with the pod. It looks fantastic and is a great space inside. The delivery was inflexible so I arranged for someone to be here all day, but in the end they delivered without even knocking on the door. You definitely need woodworking skills and equipment to put it up. My carpenter neighbour has done a great job. It is very sturdy.
