In the first instance I was contacted to by Tuin who added an £80 delivery charge on top of the cost of the shed as I was out of area for free delivery. This actually meant anywhere outside England, regardless of it actually being a shorter distance to Cardiff than some English postcodes. Down to the delivery company apparently! The driver was great and very helpful.
So the shed itself. Firstly the plans/instructions were appalling! How difficult would it have been to identify the parts with numbers/letters?
We got there in the end but the doorway is not very ridged and wobbles when the doors are opened/closed. It would be so easy to force the doors apart! I also measured the thickness of the timbers used in the walls, roof, floor and doors and it appears that 12-13mm is the actual thickness and not 16mm as advertised on the website. Some of the patterns of the panels do not match.
Not impressed really!
Mr. Peter Kibble
May 28, 2016
I was uncertain about buying a shed unseen on-line but after looking at other customer reviews for Tuin products I decided to take the risk and buy a Hugo shed. I am very pleased I did! The build quality and thickness of the wood has given me an excellent value for money shed that will last. Instructions were clear and easy to build. It was delivered on schedule and well packaged in a large pallet. Unfortunately one of the roof panels had a defect but Tuin quickly resolved the problem and delivered a replacement. I will definitely use Tuin again, thinking about a Gazebo for my next project!
Mr. Peter Kibble
Apr 6, 2016
I was uncertain about buying a shed unseen on-line but after looking at other customer reviews for Tuin products I decided to take the risk and buy a Hugo shed. I am very pleased I did! The build quality and thickness of the wood has given me an excellent value for money shed that will last. Instructions were clear and it was easy to build. It was delivered on schedule and well packaged in a large pallet. Unfortunately one of the roof panels had a defect but Tuin quickly resolved the problem and delivered a replacement. I will definitely use Tuin again, thinking about a Gazebo for my next project!
