Generally more than satisfied with this excellent product, one or two parts were incorrectly drilled and the overall level on drawings/instructions could be better (think Lego !) in explaining initial steps and clarity of parts.
I good result all the same and I would recommend Tuin products without hesitation.
Mrs gitsham
Aug 11, 2016
Absolutely thrilled with our log cabin now fully stained so glad we didn't pay someone to build it because 3 of us took 1 day to build it was so easy just managed to get half the roof on the first day and the rest the day after emailed out of ours team because we thought not enough roof planks but after en almost immediate response realised our planks were wider phew thanks soooooo much getting ready for hot tub fitting now
We are open and delivering contactless across the UK.
Show areas and premises remain closed to the public!
Office based staff are working from home.
Warehouse staff are operating with distancing measures in place and follow all latest guidlines.
We are experiencing some difficulties in keeping up with enquiries and responses are taking longer than usual due to a huge and unexpected demand for our products. Currently we are around a week behind with Emails
Our PHONE LINEs are on limited hours while we try and catch up
Occasionally some orders for items other than our buildings can be delayed by a few days due to external carriers.
Please bare with us and our staff during these unprecidented times if your order is delayed slightly or our response to calls and emails is longer than normal.
Lead Times are unpredictable due to huge demand
If you wish to place an order, for the quickest delivery, please place it via the website.
Any and all Answers to any Question can be found on the product pages and links available on them.
