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This frame was very difficult to assemble because the timbers were badly twisted which made it difficult to line up the pre-drilled holes and get spanners onto the bolts/nuts. Eventually overcame this with help of pump pliers and clamps. Also, no instructions and there are different bolts/coachscrews for different parts of the structure - figure it all out first before starting assembly. Now that it's up, it looks very nice and works well - will work safely without ground anchors in most situations and certainly for younger children but anchors are advisable.
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Office based staff are working from home.
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We are experiencing some difficulties in keeping up with enquiries and responses are taking longer than usual due to a huge and unexpected demand for our products. Currently we are around a week behind with Emails
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Please bare with us and our staff during these unprecidented times if your order is delayed slightly or our response to calls and emails is longer than normal.
Lead Times are unpredictable due to huge demand
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