Amazing service from start to finish.

The build was much easier than I could have imagined.

Thank you Tuin

Having visited the offices in Norwich I found the staff very helpful and it cemented my decision to purchase. The delivery of the kit was excellent and it came protected against the elements which was a benefit due to some poor weather before my installer was able to commence. I chose one of Tuin's independent installers due to the requirement for a base and additional features and they too were excellent. I've just moved in after woodstaining and painting inside and I'm looking forward to getting many hours of use.

First class product with first class support and when I ordered additional items they arrived just as stated. This has been a very positive experience and would highly recommend Tuin as a company of choice. The Yorick log cabin looks outstanding.

Firstly I ordered the Yorick over the Website without any discussions with the team at Tuin, however the delivery date was provided within the time frame as per website advice, I have read lots of the reviews regarding Tuin and the delivery process as this was a major factor in my decision along with the quality of the product which to be honest has never really been questioned on the reviews.
I received a phone call at work from the delivery driver who said he was about 30 minutes away, the road leading up to my street and area is not the largest so I arranged to meet the lorry driver at the nearest main road about half mile away, this was no problem to the lorry driver, he even jumped in my car to go for a reccy of the road to my house.
I'll get down there no problem was his answer, I have lived there 15 years and have never seen an articulated lorry pass down this street, sure enough he got to within 100 yards of my house which then enabled him to use the forklift machine (which was not behaving itself) to drop the cabin outside my house.
The driver was a pleasure to deal with and could quite easily have made a fuss.
I built the cabin in the next break in the weather which happed to be a lovely day, after a good hour of unpacking and placing I noticed my logs were not numbered, the instructions as most have said are rubbish, there is a picture of the complete cabin which I used to build the cabin, the whole main structure without the T&G roof was up in 5 hours on my own, the roof another half day & facia which I did need assistance with due to the length, this was the hardest part as there are no heights or information as to what height this is set at, the only issue I can see is the gap required above the windows for expansion is over 40/50mm, seems strange when you have double glazed windows then 50mm gap with only facia stopping the wind? i assume soft insulation material could be packed in.

Overall quite an enjoyable experience except the rain installing the roof.
One point that I would say is very important, the base must be 100% level as best possible, you will have issues with gaps above the windows if not believe me.
I have just started the process of painting with the clear protected paint which is very expensive @ £400 and looks quite a bit of work to do the 3 coats.
Overall Tuin have delivered the cabin & paint when they said, the cabin is very well made and the delivery driver as said before was excellent.

The Yorick cabin is a light airy building with large toughened glass panoramic windows. It wasn't until they were delivered that I realised they were toughened glass which was a real bonus because this was not stated on the website. I purchased the building with the 28mm annex which fits perfectly on the side. To higher the roof on the annex an additional layer of logs was installed. This enabled someone who is 5' 9" to have ample head clearance inside the annex. The cabin was built on a wooden frame with the decking area slightly lower in addition a damp proof membrane was put down between the logs and the frame. The quality of the cabin is excllenent. I chose to have the wooden flooring which was sanded and treated with manns flooring oil from wood finishes direct. The decking was treated with Ronseal Ultimate Decking Oil, natural. It looks amazing. A lot of time was spent treating and painting the cabin. The logs and frame and decking were treated with Ronseal wood preserver spray. In addition the frame was also treated with creosote numerous times. The cabin logs were then treated with Sadolin Superdec which I would highly recommend, the finish is excellent and it is supposed to last 8 years, it is also flexible to cope with expansion and contraction of logs. The interior logs were treated with Protek wood stain and protector a clear acrylic flexible top coat. This is also excellent and looks and feels very natural, it gives the logs a waxy feel. I cannot underestimate the time it takes to do the job properly and the cost of quality paint and wood treatment. The cost of the wood treatment and paint was in excess of £500 with numerous coats applied to properly seal the wood. All rough edges on logs doors and windows were sanded to get the finish I wanted. 50mm insulation was added to both floor and ceiling which really does make the building suitable for year round use. Additional metal storm were braces were installed although I would point out that the cabin does come with wooden storm braces which also wasn't clear on the website and was a pleasant surprise, although the thick corner ones are rather ugly and I substituted these with the metal storm braces which are more aesthetically pleasing.

The cabin is a beautiful building and has far exceeded expectations. The large windows act as heaters when the sun shines on the building. Even in winter the sun warms the building up on a good day, I was impressed by the power of solar heat through them. The canopy is another big plus point on this building. In the summer when the sun is higher in the sky it provides more shading inside the building to help reduce heat build up from the large windows, while in the winter when the sun is lower it provides less shading and therefore more heat in the building. As far as I can see the Yorrick cabin has more glass than most of the other cabins built by Tuin so therefore benefits more from solar heat than other buildings if located in a suitable location. Another advantage of this cabin in terms of warmth is the fact that it has a 2.5 meter high planning friendly roof which means it is easier to heat the building since there is less internal area to heat up.

I intend to use the annex as a shower room with toilet and sink. The cabin has a bar area with integrated sink. All electrics have been installed to cater for expansion and contraction with slack left in cable and also the omission of trunking which can split when logs expand.

To date the cabin has been up a year and there has been no splitting of logs which I believe is due to them being properly sealed, which I thoroughly recommend.

I changed the window stays on mine to match the chrome finish of the other fittings, this was a minor cost.

I have noticed some installations have put the opening windows to the front of the building rather than the side. I would not recommend this because the ventilation is much better when the windows can both open from the sides and also it looks better having the bigger windows at the front of the cabin.

Lastly I would say that the cabin is located in an exposed sunny position overlooking a valley. It has been subject to numerous storms and 80mph winds. With storm braces fitted there has been no problem at all coping with the elements.

I would highly recommend the cabin, but do it justice and have it properly installed, set it off on with appropriate flagging or decking, (I prefer the decking) and treat and paint it properly. I have seen some really good ones and others that are the same building but look nothing special.