Payment for your order
Frequently asked questions about payment
Please read carefully; we detail exactly how Tuin takes payment for your order.
When placing your order online, rest assured it goes through our extremely secure server using the latest, PCI-DSS compliant security protocols.
Payment Methods
When paying, you will have the choices shown below. You will receive payment confirmation via email:
Flexible Payment Options
Klarna
For orders under £5000 we offer Klarna as a payment option which allows you to pay the full amount in 30 days OR pay for your order in 3 equal payments.
>> Learn more about using Klarna here <<
Instant Payments
We accept the following payment methods.
Credit/Debit Card
Visa
Mastercard
Maestro
AMEX - We are currently having difficulties with AMEX at checkout, please call us if you wish to pay this way.
Apple Pay
PayPal
Google Wallet
BACS payment
We accept payment via bank transfer, select this option and we'll send you a secure link containing our Bank details.
Please note that payments made via the link have an expiry date so ensure you pay by this time to avoid order cancellation.
Additional Payment Information
On occasion, we will send a secure PayPal Link to fulfil payment. This will be for special orders, such as our Bespoke Service, as well as amendments to orders already placed via the website. If you have any concerns, or have not received your payment link, please contact us directly.
Cancellations - Should you, at any point, need to discuss cancellations, please refer to this page before contacting us directly: https://www.tuin.co.uk/returns/
Read our full Terms and Conditions
If anything is unclear or if you have any questions please call us as soon as possible: 01508 588308. We are happy to help.