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Wooden Pergola 3x3m

74 Reviews  

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You are viewing 5-stars reviews (see all reviews)


Mrs. Wendy Harrold
Apr 24, 2019
Excellent customer service, the gazebo was delivered very quickly. The roof canapy is not canvas, its more like a tarpauline. It does seem strong, so time will tell. over all, I'm very pleased with my purchase.
Gill Farmerey
Jan 29, 2019
Although the pergola was delivered in Sept my handyman has only recently assembled it and I'm very pleased with the sturdiness of the wood and the metal roof brackets. I had one of these pergolas a few years ago at a previous house and was very impressed with it, which is why I've bought one for my new house. The canopy seems to be made of better material this time but I suspect I'll still have to add extra beams to the roof again to support the canopy in heavy rain. Despite email assurance that the correct screws would be supplied they were too short and I had to buy longer ones locally. Apart from that everything else about it is great.
Dr. Deborah Skennerton
Dec 3, 2018
Delivered on time. Good communication.
Easy to assemble single handed. No bent, twisted or broken timber.
Fantastic delivery driver who was very helpful unloading and setting down.
Mr. Michael Williams
Aug 15, 2018
This is a great pergola just the thing for this great summer we are having. Went together great and easy to build, all who have seen it, love it.
Miss. Helen Staines
Jul 2, 2018
We received our Pergola in the time stated by Tuin. We have just put it up today on decking by our neigbour (who is a joiner by trade) and my partner, it took them just over two hours to erect. We bought the metal foot plates but didn't use them as we have screwed the pergola into the decking and we feel it would have spoilt the finish.

The negatives are the screws sent are inadequate as others have said and the tarpaulin roof cover could with more velcro to go round the roof joists.

Overall I am very pleased with the service and the pergola.
Jun 29, 2018
I am very happy with my purchase, the communication with Tuin was good, delivery was no problem ,It was easy to assemble' The only downside was that it didn't come with screws which had to buy from my local DIY store apart from that I'm well pleased.
Mr. alan kilday
May 11, 2018
Product received was as described and of good quality, instruction booklet was easy to follow and construction was simple to complete.
Apr 14, 2018
Bought at the sale price after looking at hundreds online. Very happy with the gazebo, it's sturdy and looks great. A couple of negatives are that the screws are not long enough (had read previous reviews so bought some in readiness!) and some of the wood had splits but husband sorted this out. Took the two of us an afternoon to put it up. Really easy to do, it was just all the screws that took the time. We also invested in fixing plates to secure to the base and these also helped to square it up. Overall, we're delighted with it. Definitely recommended. Helpful staff.
Wendy Bowkett
Apr 13, 2018
The kit arrived in the snow and sat on drive for over a week due to weather conditions! Friend built it for me and was impressed with quality of packaging and wood but used longer screws than provided in a couple of corners. The canvas roof was fitted and it looked amazing! However the next day it was removed and has remained in our shed due to the wonderful spring weather we are experiencing since construction. I'm very happy with my gazebo and can't wait for dry days to enable me to use it! Thanks for all your emails, advice and chat on phone too! Have recommended your company to friends too. Wish I had room for a summer house!!!
Joanne Serratore
Apr 7, 2018
Super happy with our Wooden Pergola, we purchased this especially for our wedding reception at the end of March. Not only does it look fantastic, its totally waterproof & was a lifesaver for our event.
Great quality & very easy to put up.
Stuart Miles
Apr 2, 2018
From start to finish, very pleased with our purchase. Ordered online after reading reviews and delivery arrived soon after with plenty of notice. Delivery driver was very helpful too. Putting the pergola up was easy for two of us and found the instructions easy to follow. Everything fitted really well and looks fantastic and a great addition to our garden. We have placed it over the top of our hot tub.
Mr. Jeffrey Heaton
Feb 26, 2018
Very pleased with this product, I did use my own screws and doubled up on the numbers used. The end result is a very strong and stable construction!
Read the instructions carefully and make a plan and it will come together in about 3.5 hrs. Well worth the money!
Feb 23, 2018
I purchased the wooden pergola.the service was 5 star and so was the product.the wood was of great quality and after two hours it was built and I was amazed how sturdy it was I would highly recommend this pergola to anyone thinking of buying one. thank you tuin.
leslie dye
Aug 29, 2017
i am happy with my purchase , it met my expectations was easy to assemble even without instructions , the price is amazing , its very stable and fits my purpose fabulously
Mrs. Maryam Heravi
Jul 7, 2017
I am happy with my purchase . It is exactly meet my expectations. The services was good and instructions for assembling was so easy to follow.
It is exactly like on website which is so good. Sometimes you buy items on line which is not the same when it is delivered.
Happy customer.
Mrs. Susan Brooker
May 21, 2017
Excellent product. Very easy to assemble. The delivery driver was very attentive. Communication throughout was very good. Would highly recommend the company and the product. Pleasure doing business.
Mr. Geoffrey Baldwin
May 16, 2017
The Pergola arrived safely with no apparent damage. My wife and I were able to errect it in under 3 hours once we had absorbed the instructions clearly. The only slight challenge was putting in place the roof timbers but with the help of a suitable prop, once then opposite diagonals were secure, the remaining two slotted neatly in place.
Only one slight dissapointment was damage the one of the corner tressles. We only noticed it after we had errected the while pergola. It was easily fixed with glue and extra staples.
We are very pleased with this sturdy pergola and the
Sun came out so we could enjoy a gin and tonic with our friends
Mr. Michael Holden
Apr 5, 2017
Nice pergola at a reasonable price.
Mr. Max Vince
Nov 1, 2016
Very good quality very well made , service very good. Looks lovely up.
M Faulkner
Sep 9, 2016
Very impressed with the fast and efficient delivery of the gazebo. One of the wooden roof pieces was split when it arrived so we rang up Tuin and they delivered a new piece within days. Fairly easy to assemble but my only niggle was that some of the screws weren't long enough. The trellis side pieces make the gazebo look very stylish. You will need two people to lift the roof into position. A little disappointed with the look of the roof but it's waterproof and adds shade which is what we were looking for. May well replace this at some stage in the future. Overall though we are very happy with the quality, price and great service of the gazebo and Tuin! Would highly recommend this gazebo.
Mr. Paul Wickens
Aug 27, 2016
We have just recently taken delivery of a Wooden Pergola 3x3m from Tuin and erected it. It was to replace a metal framed pergola which had seen better days. We went for the wooden pergola for as it was more pleasing visually given the area to the side of the house where it was to be situated. We found it has been very good value for the price and easy to erect. We found it a easy process to order and the Tuin team very helpful dealing with our questions. The delivery was on time and all round the experience has been very good.
Mr. James Potter
Aug 24, 2016
Ecellent product looks great in garden and easily assembled battery operated drill a must. Only problem bag of screws that were supplied not really large enough had to buy larger. Looking forward to many years of use and would thoroughly recommend company and product.
Mr. Michael Dailly
Jul 31, 2016
Fantastic fantastic fantastic
We have had many types of gazebos in the past 15 years I wish we had got this before it is amazing
Dariusz Szostek
Jul 5, 2016
I bought the company Tuin Wooden pergola 3x3m. It was delivered very quickly. He and his wife spent the submission of approximately 3-4 hours, efect is amazing. Sam pergola made very carefully, without any cracks and other detriments. Finally we have a place in the autumn rainy days and evenings to sit and drink coffee. I took the liberty to advertise your site to my friends because so far are a company that did not disappoint me and your products deserve the highest score. As if I could I would give more stars. Good luck
Mrs. Marguerita Bryan
Jun 4, 2016
Ordered it on a Sunday and a week later on the Monday lunchtime a huge lorry pulled up outside my house with the pergola.
When our joiner was putting up the pergola, he found that the metal brackets didn't have screws! Thankfully he had some that fitted.
Apart from that the structure looks gorgeous in our back garden. Overall very happy with the pergola.
May 27, 2016
Goods arrived in good condition other than screws which where in a plastic sleeve with a note saying the original bag had been broken. Assembly instructions where easy to use, however the shorter screws where not long enough and I had to use longer ones. The Long screws, some must have been lost in transit so again I had to use some of my own.
One point to consider is that you supply washers for the eyelet fixings so that the screw tightens down evenly and has a more professional finish.
It would also be better if there where velcro straps for the roof beams, it would give a tighter fit as this roof cover is sagging and not a taut fit.
Overall satisfied with the quality and ease of construction.
Mrs. Debbie Virgoe
May 11, 2016
looks lovely and good value for money ,customer service very good and the delivery men very helpful.
Mr K F
Mar 26, 2016
So bought this approx. 2 years ago, and wanted to see how it faired before leaving a review. Firstly it is excellent. it was fairly easy to put together but does require at least 2 of you preferably with some diy skills. After we had put it up we decided a few months later we wanted to make it a bit more weather proof so we bought some outdoor strand board and roofing felt from a diy store and put a proper roof on it (think shed roof) we did have to add some extra cross beams to support the weight. This was our choice to do this as there was nothing wrong with the plastic roof supplied we just wanted something more substantial. We've added an external plug socket and have a plug in outdoor light that is also a heater so we can sit outside and keep warm if the temperature drops. I would highly recommend this but make sure you have a decent drill to drive the screws in and that you are a bit diy knowledgeable (you don't have to be Handy Andy but you do need some diy knowhow). Our friends and family love it and so do our girls.
Dec 19, 2015
First class delivery. Hired two young fellas to assemble it, but it wasn't a problem. Very pleased with the pergola.
Mr. Stephen Crosby
Nov 27, 2015
Very easy to put together and the customer service by phone and email was excellent.

I have no hesitation in recommending the gazebo and the service provided.
Mrs. J A Dyet
Jun 9, 2015
Fantastic !! the pergola is well made and very easy to build.It took two people to put together in a couple of hours. We had a problem with the roof being damaged one phone call and replacement was sent out and with us the very next day excellent service
Mrs. Lesley Fisher
Jun 3, 2015
Very pleased. The pergola looks great and is sturdy. Fairly easy for my husband and myself to put up, we did it in about 7hours.
Mr. duncan macpherson
Apr 26, 2015
I have used tuin before to purchase my summerhouse, and once again i am impressed with the whole service that tuin give/provide!
My pergola arrived on time and is of great quality as i've come to expect from tuin.
5 stars guys welldone and can't recommend you highly enough.
Mr. Janet Taylor-Brooks
Apr 11, 2015
Amazing quality and fantastic price...good service all round. THANKYOU
Bernard Crakbtree
Mar 30, 2015
Really pleased with the wooden gazebo. Looks great. Delivery was excellent and driver helped to move in position. Erection very easy and can be done by one person.I would certainly recommend both the product and the service from Thin.
Mar 24, 2015
Good solid construction, easy to assemble and looks well on my patio.
Mrs. Juliet Jones
Mar 20, 2015
This is a great pergola. It was easy to construct and is very sturdy now we have bolted it to the ground. The roof material is a little flappy but we have sorted this with a few extra nails
N vowles
Feb 20, 2015
The Pergola arrived during the week I requested.
I was very pleased with how substantial the structure was and the quality of the wood and the metal intersections exceeded my expectations for the price, assembly was straightforward.
Overall a great product and I would recommend Tuin to my friends without hesitation
Mr. Alan Gray
Sep 12, 2014
Arrived very quickly and took very little time to put up and looks great when finished top product
Mr. lee nicholson
Sep 2, 2014
Recieved the product and was very pleased with the quality. It took me approx 6 hrs to errect. Slight concerns over the waterproof cover but only about how long it will last in high winds. We have had great comments from everyone that has seen the Gazebo and we will certainly use Tuin again.
Mrs. Liza Green
Aug 4, 2014
Fantastic product. Excellent value for money. Ordered on the Monday and delivered on the Thursday. Great service all round. My husband put this together with little help from anyone else. The instructions were easy to follow and in no time, this was set up. Looks great with our hot tub underneath. Would highly recommend this product and company.
Mr. Tony Bennett
Aug 4, 2014
Great quality product and value for money.
Delivery was prompt and very efficient and once unwrapped I was impressed with the quality.
Assembly was simple but print the instructions which can be downloaded easily.
This was our first time dealing with Tuin and I would buy again without hesitation.
Well done Tuin.
Mr. Ljubisa Cvetkovic
Jul 24, 2014
Arrived earlier then expected with a call from the courier asking if I was at home to take the delivery. Perhaps a courtesy call or e mail advising of a delivery date would be beneficial.however that aside the pergola is excellent quality easy to put together as long as you use the online instructions. It took me about 10 hours of construction time to get the whole thing built by myself. It looks great and I am very pleased with the end result which is a sturdy and attractive garden feature.
Mrs. Deborah Cripps
Jul 11, 2014
Absolutely lovely solid product, looks wonderful when built. Building requires 2 people but is straightforward. The canopy is robust and waterproof and the wood is high quality. Would highly recommend. We initially had to speak to customer service to enquire about when the item would be delivered and they responded quickly and we're very helpful in chasing thing up.
Mrs. Jane Noden
Jun 25, 2014
Excellent service, when it arrived my husband and l was very inpressed with the quality, we have had a lot of oeople asking where we got it , we purchased it for are hot tub, we woold highly recommend your company & we will send a picture 2 u as hot tub is been fitted to-moro
Mr. David Weights
Jun 18, 2014
Good quality good value product. Order delivered earlier than planned so make sure you have room for storage. Best to print off the installation instructions from the website as those with the product are not comprehensive. Relatively easy to install but holes not pre drilled etc so be prepared. The roof is a woven plastic not canvass so only time will tell if it lasts the course. Looks great up and all in all a good product but will need someone with a reasonable DIY skills to put it together.
Brian Pepper
Jun 4, 2014
Well crafted wooden gazebo - solid & sturdy. I received immediate, helpful & friendly responses to e-mail queries & delivery (within 10 days) was at the appointed day & time. The supplied instructions were useless, but downloaded version very informative & helpful ! Assenbly was managed single-handed by a 73 year old arthritic DIY-er leisurely over 2 days. Angle struts are now no longer suppied, although still shown on one of the web photos. The roof covering sags a little after heavy rain, but is of good quality & fully waterproof.
These are minor niggles/observations of a very attractive, quality product & good value for money
Mr. richard trinick
May 8, 2014
Very nice Gazebo - solid & sturdy & looks great. Instructions were partly missing & didn't quite match the product but downloaded from internet & assembly was easy to follow. Lots of screws to drive in & not predrilled. Overall a great product & value for money.
Mrs. Maureen Thomson
Mar 21, 2014
Fantastic service - goods arrived over 2 deliveries but delivery man was well briefed. Very pleased with quality - beautiful wood. Assembly slightly challenged my husband and son - but really no problems. The roof covering is not very taut - but seems to do the job well, Overall - very satisfied. Thank you Tuin.
Mrs. kim Job
Mar 16, 2014
I am very pleased with the gazebo..Such good thick wood..And i am sure it will last me years..
Mr. john twose
Dec 2, 2013
Absolutely fabulous piece of kit. Looks great, perfect as shelter & resting place.
Unbelievably easy to assemble & everybody who has seen it & used it are full of praise. Great value, super product.
Miss. Therese Priestley
Sep 3, 2013
Fantastic product well worth every penny, instructions within the package not good but instructions on website are fine, highly recommended this pergola great looking and well designed, building it was actually not as bad as we thought xxx 100 highly recommended product xxxx
Mrs. Valerie Atkinson
Jul 29, 2013
Wooden pergola we purchased is excellent the wood is very solid and even though the roof says shower proof only it does very well when it pours down. Would highly recommend this product to make a lovely feature in the garden
Jul 22, 2013
Great quality, really pleased with it and much better than I thought, quite easy to assemble.

Delivery lets the overall service down, promised it was going to be Wednesday, finally delivered on Friday.
Steve Rayner
May 27, 2013
We were really pleased with the finished effects of the wooden pergola. It is a great product at a good price that was quite easy to put up but is robust and looks superb. The service and support from Tuin UK both pre and post sale has been helpful and friendly and I wouldn't hesitate to recommend them.
Richard Herrell
May 5, 2013
The timber and trellis work is very good quality and we think it is good value for money. Very quick delivery and we are happy.
Mrs. Tina Hatton-Evans
May 3, 2013
Great value for money but don't underestimate the work involved in constructing it...this is not a diy supermarket flat pack!