Inglund Log Cabin 3.8x3.2m

 
10 Reviews  

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Reviews

Derek Thomas
Jul 8, 2020
This is a mixed review. First of all, delivery was fine, quality of material is excellent, the instructions leave a lot to be desired and are quite vague at times. However, using common sense and logic and having an engineering background helps no end.
My issue: The pair of doors were not a match, with the hardware being at least 45mm out across both doors. I took pictures, forwarded them and Ben agreed that they were not compatible, ordered a new set from Holland, and advised it would be a few weeks. That was one month ago. How long does it take to get doors sent over.? Its frustrating when all correspondance is by e mail, and usually takes at least two days to get a reply. The latest e mail exchange just advised that they are still on order. Not that they are on there way, no date for delivery etc. I have a constructed cabin with doors that cannot lock which really makes the cabin not fit for purpose.
I would have thought that completing outstanding issues may have been a priority, but seemingly not. Hopefully the replacement doors may arrive in time for me to enjoy the cabin during the summer.
Tuin reply: Thank you for your review, we do apologise about your door furniture. New doors are on order with Holland and will be with us soon. Things are taking longer during to the pandemic.