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The timber arrived in good conditions typically and is of good quality. There were just a few battens which had some holes or where the finish was not great, but apart from that we were happy with the product.
The customer team was very helpful and responded very promptly to our queries about the products and about our order.
We are open and delivering contactless across the UK.
Show areas and premises remain closed to the public and but can be opened by appointment.
Office based staff are working from home.
Warehouse staff are operating with distancing measures in place and follow all latest guidlines.
We are experiencing some difficulties in keeping up with enquiries and responses are taking longer than usual due to a huge and unexpected demand for our products. Currently we are THREE days behind with Email Enquiries.
Our PHONE LINES are OPEN from 1000 to 1300 Monday to Friday to allow staff to focus on Emails.
Occasionally some orders for items other than our buildings can be delayed by a few days due to external carriers.
Please bare with us and our staff during these unprecidented times if your order is delayed slightly or our response to calls and emails is longer than normal.
If you wish to place an order, for the quickest delivery, please place it via the website.
Any and all Answers to any Question can be found on the product pages and links available on them.
