The Gazebo parts arrived well packaged and on time. After following instructions I started the build. The build was quite straight forward but the extra help online was very useful. During the build I found that the roof timber was too short and reported this to Tuin, who sent me new lengths of wood. These too were also too short but I managed to get round this by buying from a local timber merchant. However, this meant that I had to cut every piece of roofing to length. Tuin apologised and refunded some money. If it wasn't for this it would have easily been 5 stars